Michele Fister

Was stranded on the side of 476 for almost 5 hours. When I got to Raceway Kia the only thing I needed was my spare put on. My wheel lock key broke. The first thing out of this guys mouth was I have no When I got to Raceway Kia the only thing I needed was my spare put on. My wheel lock key broke. The first thing out of this guys mouth was I have no clue when we will get to this probably won’t be until tomorrow. 4 lugs already loosened and only needed the wheel lock lug taken off and my spare put on so I could make a repair appointment at my local spot. Didn’t care about how I was going to get home an hour away. None of the above. Emergencies happen I get that but this was a 5 minute job. Walked over to the garage. 3 mechanics laughing it up in a circle. There response you don’t know what there doing. Your customer service is horrible. I got my telluride towed there because it was 5 minutes up the road if this was going to be the case I would have towed it to my local spot. More

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My Kia Soul held captive by Raceway Kia, Conshohocken, PA-Charged me $284.61-diagnostic PA-Charged me $284.61-diagnostic More

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Sales person (Chase Gottlieb) was very helpful. Would recommend both salesman and dealership with no reservation. Would recommend both salesman and dealership with no reservation. More

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Dante was excellent! Very personable and likeable. He was sincere and very helpful. Thank you Very personable and likeable. He was sincere and very helpful. Thank you More

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I can always get an honest answer from Michelle. She's Great! Makes it easy to make decisions for my vehicle She's Great! Makes it easy to make decisions for my vehicle More

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Took my car in for service at Raceway Kia of Conshohocken and was genuinely impressed. The team was professional, timely, and kept me informed throughout. Will definitely be returning for future services! and was genuinely impressed. The team was professional, timely, and kept me informed throughout. Will definitely be returning for future services! More

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I have been going to Raceway Kia for over 6 years. Yesterday on 10/9/23, I was there for a scheduled oil change for which I waited 3 hours for completion. I was originally told that it would take abou Yesterday on 10/9/23, I was there for a scheduled oil change for which I waited 3 hours for completion. I was originally told that it would take about an hour and 45 minutes to 2 hours by an associate whose name was Kelly Bolden. I usually work with Lynn who is fantastic. After 2 hours of waiting, I approached the desk to inquire about the wait, as people who entered the waiting room after me came and left. Kelly told me that she put in a time for the oil change to be completed, but it wasn't finished and that I would have to wait an additional 20 minutes. Kelly told me that she would knock some money off the price of the oil change for the wait and asked if I still wanted the complimentary carwash. After another 20 minutes, I was so frustrated because my car still was not done, and I told her to forget the carwash and just bring me my car. The price of the oil change was only discounted $15 for the additional hour that I had to wait-- without the car even being washed. This was an insult and showed no value for my time! Minimum wage at Amazon & Wawa starts at $15 an hour, and I think my time is more valuable. In addition the service sticker that was placed on my windshield to remind me when to get my car service again read "Next Service Due Date: 04/09/20" when it's 2023 right now. My invoice number is 94111. I usually don't have any problems with customer service which is why I haven't posted a review to YELP. More

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No proof Simoniz GlassCoat was ever applied after paying $700 for it. They claim to have applied it "over" or "around" an instruction sticker on a high use location on the tailgate. The reality is, they exp $700 for it. They claim to have applied it "over" or "around" an instruction sticker on a high use location on the tailgate. The reality is, they expect blind trust and for consumers to just really want the warranty, not the actual protective coating. Zero trust by talking with multiple people at Murray Kia IF it was applied, zero ownership to having not applied it properly. So much negativity and arrogance from this place! If you want it done correctly, if you'd like it without a hassle and arrogant attitudes, go somewhere else. I've escalated legally to sort it out, while no one there hears the real problem. More

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Had a appointment at 8:30 for inspection and oil change i called at 1:00 was told it would be another two hours told them I’ll take it somewhere else. Second time I had bad experience with there service dep called at 1:00 was told it would be another two hours told them I’ll take it somewhere else. Second time I had bad experience with there service department there won’t be a third. More

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I love my new 2021 Kia Seltos. At first I was worried about purchasing a car during the COVID 19 outbreak, however Murray Kia made everything easy. The team work with my finances and made filling out pap about purchasing a car during the COVID 19 outbreak, however Murray Kia made everything easy. The team work with my finances and made filling out paperwork easy. I would recommend them them to anyone. This is second purchase from them and I could not be happier. More

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