Michele Hayes | Page 2
Service Advisor
Matthews Import Center / Subaru / Kia
3013 Vestal Road
Vestal, NY 13850
74 Reviews
Write a Review74 Reviews of Michele Hayes
July 30, 2024
The service is always good. My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary ca My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary car washed a the brake noise was still there. I should have turnede around and brought it back, but I ran out of time. Now I just listen to it. More
June 20, 2024
Amazingly fast service while I waited in their clean and comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. More
June 13, 2024
Excellent all around. Service took shorter than anticipated. Everybody was most helpful and very aware of my disability in walking. . Service took shorter than anticipated. Everybody was most helpful and very aware of my disability in walking. . More
Other Employees Tagged: Joe Vaughan, Jamal Gallop-Mckinnon
May 28, 2024
Excellent service; Michelle always kept me informed as work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanat work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanations, and work completed in a timely manner. That is why I keep coming back to Matthews for new Subarus. More
Other Employees Tagged: Robert Finta
May 11, 2024
Another positive and satisfying experience at Matthews! We heartily recommend Lee Brown and the service support team. We heartily recommend Lee Brown and the service support team. More
Other Employees Tagged: Scott Stica, Joe Vaughan, Lee Brown
May 10, 2024
It was a very stressful day and Michelle was very accommodating to get me in for an appointment last minute to change a dead battery and to setup also for a loner car. VERY PROFESSIONAL!!!! accommodating to get me in for an appointment last minute to change a dead battery and to setup also for a loner car. VERY PROFESSIONAL!!!! More
April 15, 2024
Always the best ever customer service! They always go out of their way to help They always go out of their way to help More
Other Employees Tagged: Zach Carlson

