Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia
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Michele Hayes | Page 2

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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5.0
61 Reviews
5.0

61 Reviews

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61 Reviews of Michele Hayes

February 27, 2024

Dealership Rating
Employee Rating

Michelle fit me in when I had an emergency…. She took away a stressful situation:) More

by mary_osi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review and are glad to hear Michelle was able to quickly resolve your vehicle's issues!

February 24, 2024

Dealership Rating
Employee Rating

The Matthews Team is always courteous and friendly, yet professional. We know we will be taken care of every time. More

by thenyfranks
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

February 23, 2024

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Employee Rating

They did great once again brought the car in and it was fixed stupendously A++ More

by Jeffro71085
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 18, 2024

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Employee Rating

Both Michele Hayes and Wayne Truesdail are wonderful and I never hesitate to call them with any concerns/problems with my car. Over the years of have had different cars but the dealership service departmen More

by katyann17
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Truesdail

Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 17, 2024

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Employee Rating

Michele kept me completely up to date on the warranty repair of my Subaru Solterra. She arranged a loaner vehicle for me because the repair was lengthly due to parts availability. BTW the loaner was the More

by TGILLETT0
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Recommend Dealer
Yes

February 14, 2024

Dealership Rating
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I got great service and always deal with Matthews buying and service on their vehicles More

by lcalbert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 11, 2024

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Employee Rating

Bought my last 2 new cars there and wife her last 5 new car’s there More

by lcalbert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

February 09, 2024

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Employee Rating

Nice service people. Prompt. The recall on my car was handled in a professional manner and quickly. Thanks More

by jb011034
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 06, 2024

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Employee Rating

My car was repaired quickly and I was kept in the loop about the process. More

by thorne2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 27, 2024

Dealership Rating
Employee Rating

Michelle and tech were professional and responsive to my questions and concerns. I felt heard More

by ewanow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tech that worked on my car

Jan 30, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear Michelle provided you with an excellent experience with Michelle! We appreciate your business and the perfect review!

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