Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia

Michele Hayes | Page 2

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Michele Hayes

July 30, 2024

Dealership Rating
Employee Rating

The service is always good. My complaint was addressed but not resolved. Brake noise, mechanic put new pads on calling the first pair defective. I went to the complimentary ca More

by AELLIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

Amazingly fast service while I waited in their clean and comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. More

by elianexay68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Matthews Import Center / Subaru / Kia responded

Hi elianexay68, Thank you for the 5 Star Review and your business!

June 17, 2024

Dealership Rating
Employee Rating

Easy to make an appointment. Fast friendly service. Did what I needed done and done right the first time. More

by rcalvasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Matthews Import Center / Subaru / Kia responded

Hi rcalvasi, Thank you for the 5 Star Review and your business!

June 13, 2024

Dealership Rating
Employee Rating

Excellent all around. Service took shorter than anticipated. Everybody was most helpful and very aware of my disability in walking. . More

by KWASKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

May 28, 2024

Dealership Rating
Employee Rating

Excellent service; Michelle always kept me informed as work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanat More

by phanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Finta

Jun 03, 2024

Matthews Import Center / Subaru / Kia responded

Hi Phanson1, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!

May 11, 2024

Dealership Rating
Employee Rating

Another positive and satisfying experience at Matthews! We heartily recommend Lee Brown and the service support team. More

by r.p.jenkins753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Matthews Import Center / Subaru / Kia responded

Hi r.p.jenkins753, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review!

May 10, 2024

Dealership Rating
Employee Rating

It was a very stressful day and Michelle was very accommodating to get me in for an appointment last minute to change a dead battery and to setup also for a loner car. VERY PROFESSIONAL!!!! More

by COOKIEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele Hayes! Thank you for your business and the great review!

April 17, 2024

Dealership Rating
Employee Rating

Matthew Subaru is very good to deal with. Customer service is pleasant to work with. More

by SMYDERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

April 15, 2024

Dealership Rating
Employee Rating

Always the best ever customer service! They always go out of their way to help More

by SUEKRAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Carlson

Apr 18, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

April 01, 2024

Dealership Rating
Employee Rating

I was in and out in about an hour with having oil change, tire rotation, and wipers blades replaced. I was pleasantly impressed. More

by MRENFRO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

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