Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia

Michele Hayes | Page 7

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Michele Hayes

October 18, 2023

Dealership Rating
Employee Rating

Fantastic customer service, very friendly. Advisors are very easy to talk to. Highly recommend service and sales. More

by Hybridsportage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 09, 2023

Dealership Rating
Employee Rating

My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More

by JULESIMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad our Service Team took great care of you! We truly appreciate your business and the great review!

October 09, 2023

Dealership Rating
Employee Rating

The associates are friendly, welcoming, informative, and understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached More

by b_crampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear our Team took great care of you! We truly appreciate your business and the great review!

October 07, 2023

Dealership Rating
Employee Rating

Easy in , easy out . Matthews delivers confidence for life’s journey’s day inn day out . More

by hkozakjr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

September 25, 2023

Dealership Rating
Employee Rating

Great service and pretty fast this time. I waited less than an hour. Michele was awesome as usual. Thanks More

by jmuftic
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Michele took great care of you! We truly appreciate your business and look forward to serving you again soon!

September 23, 2023

Dealership Rating
Employee Rating

Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More

by HTIMSIRRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan, Chris Mandolfi

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Michele took time to keep me informed and understand the repairs to my Subaru as the mechanic's work progressed. She took time to check in with me during the day, asking if there was anything I needed. Sh More

by elkdweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint More

by dfitts46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Carlson

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

second car purchased at the dealership with Rob. Easy transaction. good experience with both cars and service department is best More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Finta

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Customer service at express isn’t friendly and they don’t care about your car More

by stetsonhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We sorry to hear that you didn't have a great experience with our Team. We pride ourselves on a different experience and we will address with our Team. Thank you for letting us know.

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