Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia

Michele Hayes | Page 6

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Michele Hayes

November 18, 2023

Dealership Rating
Employee Rating

Outstanding service. Fixed my problem, then gave my Subaru the once over, twice. Michelle, at the service desk, is wonderful. More

by WTASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2023

Dealership Rating
Employee Rating

Amazing experience start to finish. Highly recommend Mike MacNeal a best salesperson ever!! Love my new car. More

by susanmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 08, 2023

Dealership Rating
Employee Rating

Inspection and service department be in under an hour with no fuss. Smooth and efficient. More

by DONALDSCHMITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 07, 2023

Dealership Rating
Employee Rating

Fast service and great staff. Michele went over everything thoroughly with the service that was done. More

by millsdissplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan

Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 06, 2023

Dealership Rating
Employee Rating

Subaru is a great automobile and Matthews is a great dealership. All the personnel there are about customer satisfaction and above and beyond to assure it. More

by hg_wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 26, 2023

Dealership Rating
Employee Rating

Lee has been our salesman for several cars over the years, and is always very good to work with. He goes the extra mile to explain the new car and make sure everything is good to go! He expedited our More

by nhlupine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Brown , Jared

Oct 30, 2023

Matthews Import Center / Subaru / Kia responded

Congratulations on your new ride! We're so glad to hear our Team, from Sales to Partss took great care of you!

October 23, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. The service is always performed to a high standard. I'm never disappointed in Watthews. More

by egibboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 23, 2023

Dealership Rating
Employee Rating

Great service, great people. They are awesome. I will be a Subaru customer for ever. More

by psweet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan

Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the awesome review and your business! We have the best team!

October 18, 2023

Dealership Rating
Employee Rating

I received a call that my car was ready, and went to the dealership to pick it up. Service went to drive it up for me, and came in to say that it wasn’t right yet. They found a loaner for me. I received More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne

Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Hi Sunny- We're so glad to hear our Team took great care of you! We appreciate your business and the great review!

October 18, 2023

Dealership Rating
Employee Rating

I was impressed with the knowledge & courteous treatment received. All questions and concerns were addressed, very pleased. More

by celticryder2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Stica, Dalton Brown, Robert Finta, Chris Mandolfi , Every person I met at the dealership was helpful & professional

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