Michele LaRue | Page 13

Michele was very helpful and informative about my vehicle! I will definitely be back for service. vehicle! I will definitely be back for service. More

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If I could give this place a zero star If I would. I brought my vehicle in for a mechanical issue. It was there for over 5 weeks. It took a week before they actually brought it in to look at it. I do I brought my vehicle in for a mechanical issue. It was there for over 5 weeks. It took a week before they actually brought it in to look at it. I do understand that because they had other vehicles to take care of first. I was never contacted on the status of the issue unless I called. I asked about a loaner car and was said they do not offer that. I spoke to the general manager Dan, he said if I have a warranty I could get a loaner. Asked again about a loaner and said they do not offer loaner vehicles. I lost pay due to unable to get to work. I also had to cancel 2 doctor's appointments. As more time went on I asked about the status of my vehicle. I was told the mechanic was working on it but he also has been pulled away to help other mechanics. I understand that happens but my vehicle should have been a priority since it was there longer. Very displeased with the lack of communication and getting different stories about a loaner vehicle. I used to bring my vehicle there for service but no more. I have gotten my last 4 vehicles from NYE but no more. More

by Jimbob Verified Customer Verified Customer

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Every time I’ve been to nye from the sale to now with service they are always kind and friendly. They have never been pushy and explain everything. service they are always kind and friendly. They have never been pushy and explain everything. More

by Stephen.stinger Verified Customer Verified Customer

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Very professional with explanation of services completed and upcoming services needed. Service representative was very respectful of my time. and upcoming services needed. Service representative was very respectful of my time. More

by gmaison Verified Customer Verified Customer

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The service was great. The website was a little confusing. There was no way to check off a way to do an oil change. The website was a little confusing. There was no way to check off a way to do an oil change. More

by justin.makowski Verified Customer Verified Customer

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They got me in and out with no problems and are great people and great service people and great service More

by dwkeville74 Verified Customer Verified Customer

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professional friendly staff best i have ever seen. i drive 3 hours to get there because my local ford dealership is totally incompetent i drive 3 hours to get there because my local ford dealership is totally incompetent More

by rkc377 Verified Customer Verified Customer

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They were efficient & completed the work in a timely fashion. Called to let me know of an upcoming service needed to see if I wanted completed while it was there. Friendly staff & questions answered. fashion. Called to let me know of an upcoming service needed to see if I wanted completed while it was there. Friendly staff & questions answered. More

by GJ52606 Verified Customer Verified Customer

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Professional, friendly, and knowledgeable staff. We pass another Ford dealership and travel another 30 miles to go to NYE. We pass another Ford dealership and travel another 30 miles to go to NYE. More

by jamesnuessle45 Verified Customer Verified Customer

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Professional sales people and service area. Nice comfortable waiting are while car is being worked on Nice comfortable waiting are while car is being worked on More

by CAMPONPETER Verified Customer Verified Customer

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