Michele LaRue
Michele LaRue at NYE Ford

Michele LaRue

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.9
170 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

170 Reviews

Write a Review

170 Reviews of Michele LaRue

August 30, 2026

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Employee Rating

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2026

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

August 07, 2026

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Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know. More

by JULIEBR98
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Recommend Dealer
Yes
Aug 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 30, 2026

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They are alway helpful during service calls and honest about wait times. They have great customer service. More

by HHMITCHELL1010
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, Alisa Thayer

Aug 05, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 06, 2026

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I had a great experience with NYE Ford's service department! The staff was friendly and knowledgeable, and the process for getting my warranty parts ordered was smooth and efficient. More

by bigbillsyr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, Dylan Radford

Jul 07, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2026

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Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask. More

by Robert
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 30, 2026

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I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped More

by Austinpriest76
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Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer, Dylan Radford

Jul 02, 2026

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 25, 2026

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This the third time I have filled this out don't kno why you are not getting it all is very good for everything please fix this so you get it. More

by LOBBTWO
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Recommend Dealer
Yes
May 27, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 25, 2026

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I had a great experience with Nye Ford. They picked up my truck to fix a small factory paint defect and handled everything quickly and efficiently. The work came out perfect, and I couldn’t More

by RAYRISUCCI
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Recommend Dealer
Yes
Apr 27, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 23, 2026

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Dealership did a wonderful job, they took care of my needs, every department was helpful and courteous, from sales to finance, service, parts and body shop everyone was great More

by dscheftic
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Recommend Dealer
Yes
Apr 23, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 18, 2026

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Employee Rating

I got the wrench light to go out on the dash and the wiper motor in the rear is now working the vending machine in the waiting room was working okay More

by pcoyne58
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Recommend Dealer
Yes
Apr 21, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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