Michele Pogue | Page 11

Nice customer service. I was greeted by friendly advisors and service was performed quickly. I did not have to wait too long, and the recalled items were successfully addres I was greeted by friendly advisors and service was performed quickly. I did not have to wait too long, and the recalled items were successfully addressed. More

by WOODINICOLAS Verified Customer Verified Customer

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New car purchase We have purchased many cars from Westside over the years. Michele understands how we approach purchase decisions. She asks appropriate questions, and We have purchased many cars from Westside over the years. Michele understands how we approach purchase decisions. She asks appropriate questions, and presents us with cars that have the options that suit our needs. More

by kathy Verified Customer Verified Customer

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Great car The folks at Westside are always helpful and ready to answer all questions f my questions. Easy location from my home. Great service and attitude The folks at Westside are always helpful and ready to answer all questions f my questions. Easy location from my home. Great service and attitude More

by COLLEENMORIARTY9 Verified Customer Verified Customer

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making the customers wait extra longer After the Service person consult with me about the work has performed. I am very satisfied with Treyvon Allen Quotes for replacement tires and wheel After the Service person consult with me about the work has performed. I am very satisfied with Treyvon Allen Quotes for replacement tires and wheel alignment pricing is inline with other shops I have scheduled for this work to be performed at your dealer. Then I have to wait an extra 30 minutes for the person that review/approve the final paper work. That is bad customer service practices.. I have to go back to nag the Treyvon Allen to find the the dude that do the final approval. Will only recommended the dealership when you improved this practices More

by joseph.c.tran Verified Customer Verified Customer

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New 2019 Tiguan Michele is a top notch sales person. It was great working with her lease our new vehicle. Craig & Michele met and exceeded our needs. We are very happ Michele is a top notch sales person. It was great working with her lease our new vehicle. Craig & Michele met and exceeded our needs. We are very happy. More

by JONIJONES2 Verified Customer Verified Customer

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New Car Purchase Working with Westside on a purchase of a new vehicle was stress free. I was able to test drive multiple cars on multiple occasions. Some of my test Working with Westside on a purchase of a new vehicle was stress free. I was able to test drive multiple cars on multiple occasions. Some of my test drives were scheduled and a few unscheduled. There was no pressure. Prices were clearly advertised. No games. Sales kept me informed when the model and color of the car I wanted was available. More

by GirlWR32 Verified Customer Verified Customer

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Great Leasing Experience! Michelle made this process of leasing my Jetta so simple. I have never had a better experience! She was professional, knowledgeable and very friend Michelle made this process of leasing my Jetta so simple. I have never had a better experience! She was professional, knowledgeable and very friendly. I highly recommend her. Craig also made the finance part of the process easy too. I filled things in on line and he had everything ready for me to sign when I got there. Thank you both so very much!! More

by Diane G. Verified Customer Verified Customer

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Getting it right! From start to finish Westside offers a quality experience. I've been in before, both for service and in looking at options for new and used cars. Ac From start to finish Westside offers a quality experience. I've been in before, both for service and in looking at options for new and used cars. Across the board the staff is consistently helpful without being intrusive, well-informed, and committed to offering a good experience for the consumer. Michele Pogue was spot on with information about everything I needed, and made the purchasing process easy, with her clear communications and as promised preparation. Westside is a quality dealer, I had a quality experience, and this is a quality car! More

by LASPNES0 Verified Customer Verified Customer

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Alltrack Review Michelle has been absolutely great in helping me purchase my first new car. She was patient with time requests, found my exact car, and answered all 8 Michelle has been absolutely great in helping me purchase my first new car. She was patient with time requests, found my exact car, and answered all 800 of my questions. More

by JOHNBOETTGER Verified Customer Verified Customer

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Amazing service at Westside VW! I was welcomed to the dealership and quickly attended to with expert service and thoughtful sales representatives. They listened to my needs and offer I was welcomed to the dealership and quickly attended to with expert service and thoughtful sales representatives. They listened to my needs and offered suggestions for possible vehicles and terms, including new, used, leases, and financing options. Once I decided on a model, they worked to find a vehicle with the color combination and features I wanted. My new car was ready within one week and has been everything I expected and more. Michele spent time going over all of the features of the car with me and I am enjoying driving in my new Tiguan! More

by debmixon Verified Customer Verified Customer

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