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Michelle Bolden
465 Reviews
have lived in the Northern Virginia area for the past 40 years and now reside in Manassas, VA. I enjoy spending my spare time gardening, outings with my grandchildren and taking long walks with my dog. I'm very competitive with regards to bowling. I helped my father with minor repairs at the age of 10 on our family vehicles. I enjoy the challenge of the automotive business and would like to remain with Brown's for many years to come.
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465 Reviews of Michelle Bolden
October 23, 2025
After noticing the smell of fuel when outside of my vehicle and observing that my gas mileage was not what it used to be, I took my car in to be checked. I thought it might be related to a fuel issue vehicle and observing that my gas mileage was not what it used to be, I took my car in to be checked. I thought it might be related to a fuel issue described in the technical bulletin I received in the mail a while ago. Jonathan Woods was my service advisor. He was able to get my car looked at fairly quickly. I was notified that my car had a very serious issue going on with a fuel leak and that it was extremely hazardous to even start my car. I was placed in a loaner car. He was able to get my replacement parts overnighted and had my car ready the next day. I was very pleased with Jonathan and the attention he gave to this matter to ensure that it was safe for me to drive my car again! More
by JULIEDOELL
Verified CustomerOther Employees Tagged: Jonathan Woods
October 21, 2025
Exceptional customer service! I appreciate all the communication provided before, during and even after our service appointment. Great work! I appreciate all the communication provided before, during and even after our service appointment. Great work! More
by jkay0325
Other Employees Tagged: Jonathan Woods , David, Mishelle, Alfonso
October 21, 2025
The staff was courteous and helpful. Vehicle was dropped and promised back the same day, and team delivered on promised date. Vehicle was dropped and promised back the same day, and team delivered on promised date. More
by vernondkirby
Other Employees Tagged: Jonathan Woods
October 21, 2025
Good service overall pleased Folks are nice to deal with and only thing was forgot Va inspection however should have noted on work order with and only thing was forgot Va inspection however should have noted on work order More
by HHEH3
Other Employees Tagged: Jonathan Woods
October 17, 2025
Destinee was awesome! ! She was very efficient, nice and very cordial. The service was quick and I got out with no problems. Great job guys! ! She was very efficient, nice and very cordial. The service was quick and I got out with no problems. Great job guys! More
by inetmktgguru
Other Employees Tagged: Jonathan Woods , Destinee
October 16, 2025
The service advisord are very nice and it did not take very long to get a appointment very long to get a appointment More
by BUDDYCLEGG
Other Employees Tagged: Jonathan Woods
October 08, 2025
La atención fue excelente y la sala de espera está muy limpia, muy rico café limpia, muy rico café More
by cecilia.gonzalezrivas
Other Employees Tagged: Jonathan Woods
October 07, 2025
Car was service on time. I will come for service when is due. Thanks again I will come for service when is due. Thanks again More
by SHIEJAY
Other Employees Tagged: Jonathan Woods
October 06, 2025
Its clean. Spacious. Calm. Overall, I don’t mind hanging out while my car is being serviced. Spacious. Calm. Overall, I don’t mind hanging out while my car is being serviced. More
by DamonJo97
Other Employees Tagged: Jonathan Woods , Destinee
October 02, 2025
Everything from making the appointment to picking up the vehicle was all done very professionally. vehicle was all done very professionally. More
by retiredusa
Other Employees Tagged: Jonathan Woods
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