Michelle Folk
Michelle Folk at Thomas Cumberland Subaru

Michelle Folk | Page 13

Sales Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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4.4
256 Reviews
4.4

256 Reviews

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256 Reviews of Michelle Folk

October 19, 2020

Dealership Rating
Employee Rating

Could not have been friendlier people to work with. Very well informed on what needs to be done with plenty of ways to handle what needs done. Accommodating to those not used to going the new car/dealership More

by MRyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel

Oct 23, 2020

Thomas Cumberland Subaru responded

Thank you for this amazing review! We strive to provide our customers with an up-front, transparent, and hassle-free experience. We are happy that Bailey took such great care of you during your visit at Thomas Cumberland. We hope to see you again!

October 19, 2020

Dealership Rating
Employee Rating

Very professional and knowledgeable.Friendly,polite.Asked questions about what I wanted and seemed to know what I wanted to buy.Patrick Yoder and Johnathan are very good salesmen More

by wahosier51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie, Patrick Yoder , JoManda Evans-Flanagan, Mike Mace

Oct 23, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! At Thomas Cumberland, we strive to provide our customers with an up-front, transparent, and hassle-free experience. Thank you for your business and we hope to see you again!

October 12, 2020

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Employee Rating

3RD TIME BUYING FROM THOMAS CUMBERLAND AND AS ALWAYS A GREAT BUYING EXPERIENCE. THANK YOU TO EVERYONE! I HAVE NEVER HAD A BAD EXPERIENCE, SO HELPFUL AND GREAT CARS! More

by sgpaugh38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens, Nate Hoffman

Oct 13, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! At Thomas Cumberland, we strive to provide our customers with a hassle-free experience. Thank you for your business and we hope to keep seeing you!

October 11, 2020

Dealership Rating
Employee Rating

This dealership is wonderful. The salesman I worked with, Johnathan L., was incredibly professional, helpful, and patient with me through the entire process. Michelle in the finance department was also very More

by davidmckenzie1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie

Oct 13, 2020

Thomas Cumberland Subaru responded

Thank you for the great review, David! We are happy to hear that you had such a great car buying experience at Thomas Cumberland. We are glad to have both Jonathan and Michelle on our TC Team! Thank you for your business and we can't wait to see you again!

October 05, 2020

Dealership Rating
Employee Rating

I wish all dealerships would be as honest kind and straightforward as we were treated at this one. We love our car. They were efficient we were in and out the door quickly with a dependable reliable c More

by Dave and Bertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens, Nate Hoffman

Oct 08, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! At Thomas Cumberland, we strive to give each customer a up-front, transparent, and hassle-free experience. We are thrilled that you were so satisfied with your car buying experience, and we hope to see you again!

September 20, 2020

Dealership Rating
Employee Rating

Great dealership!! Won’t go anywhere else or deal with any other salesman but Johnathan Loughrie! Nothing but great experiences every time from sales to services. More

by Aut92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie, Teresa Smith , JoManda Evans-Flanagan, Shawn Frye, Tammy Shook

Sep 21, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! We are happy to hear that Jonathan took excellent care of you during your visit. At Thomas Cumberland, we strive to provide our customers with an up-front, transparent, and hassle-free experience. We appreciate your business!

September 15, 2020

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. All involved made the process seamless and quick. I am now a Subaru lifer! More

by Wvularc24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

Sep 18, 2020

Thomas Cumberland Subaru responded

Thank you for the review! At Thomas Cumberland, we strive to provide our customers with an up-front, transparent, and hassle-free experience. Thank you for your business and enjoy your new Subaru!

September 15, 2020

Dealership Rating
Employee Rating

Amazing dealership. First time customer made me feel right at home from start to finish. Jeremy was amazing making sure I got what I wanted at the price that worked for me. I would recommend Jeremy and More

by dj.christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McFarland

Sep 18, 2020

Thomas Cumberland Subaru responded

Thanks for the review and recommendation! We are so happy to hear that Jeremy took excellent care of you during the purchase of your new vehicle. Thank you for your business!

August 27, 2020

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Employee Rating

My first Subaru and was very happy with the explanation and time given. Kara Owens you did a super job with me and I couldn't be happier. Thanks to Michelle who did a superb job with my paper work. 100% More

by crgrove1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens

Sep 01, 2020

Thomas Cumberland Subaru responded

Welcome to the Subaru family! We're happy to know our team members took excellent care of you during the purchase of your new 2021 Crosstrek and we appreciate you leaving us such a great review. Thank you for your business!

July 28, 2020

Dealership Rating
Employee Rating

We had to wait over an hour past our appointment to even get to test drive the vehicle we wanted BUT once we decided we wanted it our salesman, Bailey, was wonderful. More

by Chasincansonabay
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel, Mike Mace

Jul 31, 2020

Thomas Cumberland Subaru responded

Thanks for sharing your feedback with us! We're happy to know Bailey treated you well during your time here at Thomas Cumberland. Thank you for your business!

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