Michelle Folk | Page 14

Easy Car Buying The folks at Thomas Cumberland Subaru are courteous and professional. Mike, Jamie and Michelle all contributed to making my car purchase enjoyable and The folks at Thomas Cumberland Subaru are courteous and professional. Mike, Jamie and Michelle all contributed to making my car purchase enjoyable and easy. Definitely recommend! More

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Johnathan Loughrie made my car purchasing process so easy! He was so helpful and knowledgeable! Super friendly salesman! Ask for Johnathan Loughrie, when looking for a new car, at Thomas Cumberland! easy! He was so helpful and knowledgeable! Super friendly salesman! Ask for Johnathan Loughrie, when looking for a new car, at Thomas Cumberland! More

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Great Salesman, Met every expectation that I had. Bailey was courteous and kind and listened to every question that I asked and answered them promptly. I would rate Bailey and Thomas Cumberland A++++. Thank was courteous and kind and listened to every question that I asked and answered them promptly. I would rate Bailey and Thomas Cumberland A++++. Thanks for the great deal. More

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Be more transparent about the warranty upgrades I would ask you consider modifying your approach to the upgrades at the end of the buying process. It was presented as though one needs to purchase al I would ask you consider modifying your approach to the upgrades at the end of the buying process. It was presented as though one needs to purchase all of those additional years of warranty and protection, and it significantly increases the purchase price. It would be better if it is presented in a way that explains clearly that these upgrades are purely optional, and that in buying the vehicle, there are already warranties and such included, and these options only offer additional protection. The buyer should not have to guess and parse about what all of these things are, and how they impact the bottom line. More

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A++ Wonderful, Hassle-free We needed a new car and Johnathan Loughrie at Thomas Cumberland met me outside with a proper face covering worn properly each time I stopped by the d We needed a new car and Johnathan Loughrie at Thomas Cumberland met me outside with a proper face covering worn properly each time I stopped by the dealership. We signed all the paperwork outside with face coverings and social distancing. Though he managed to find a small shady spot to digitally finish signing the paperwork, it was hot that day(91 degrees). Despite being uncomfortable there were no complaints. I felt my safety and my family's safety was always front and center. A+ for a hassle-free, contactless car buying experience. More

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I worked with Patrick and he got me in to a great 2017 Hyundai Sanata. He was absolutely amazing answered all questions and has always only been a phone call away when I’ve had questions. Such an amazing Hyundai Sanata. He was absolutely amazing answered all questions and has always only been a phone call away when I’ve had questions. Such an amazing team member and an amazing car place :) More

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The sale was a quick and easy process with Bailey! Also the car was sparkling when i got in it to take it of the lot. the car was sparkling when i got in it to take it of the lot. More

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Thank you for the fast, easy process yet again. Patrick is always so easy and fun to work with. We’ll definitely be back. Thanks is always so easy and fun to work with. We’ll definitely be back. Thanks More

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The process of buying a car was made a breeze. The car price and quality were just right. I am completely happy with the sales and finance departments. price and quality were just right. I am completely happy with the sales and finance departments. More

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Always a wonderful experience! Easy to understand and the sales team makes everything feel like a breeze. I will always recommend Thomas to friends and family! sales team makes everything feel like a breeze. I will always recommend Thomas to friends and family! More

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