Michelle Folk
Michelle Folk at Thomas Cumberland Subaru

Michelle Folk | Page 2

Sales Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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4.4
256 Reviews
4.4

256 Reviews

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256 Reviews of Michelle Folk

January 23, 2024

Dealership Rating
Employee Rating

Nate Hoffman was a total professional while selling me my 2024 Subaru Ascent. I appreciated his honesty and desire to get me exactly what I wanted!! He went above and beyond with absolutely no pressure and g More

by Jo Ann
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman

Feb 12, 2024

Thomas Cumberland Subaru responded

Thank you so much for your 5-star review! We're glad you had a great experience with us. We hope to see you again soon!

January 11, 2024

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Zack Lease, I must add, provided a great presentation and most friendly atmosphere when I arrived. He was sincere and knowledgeable about the vehicle I was inquiring about, and he landed the deal with ease. More

by Art Castro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McFarland , Zach Lease

Feb 12, 2024

Thomas Cumberland Subaru responded

Thank you for your kind words. We're so glad you enjoyed your experience. We hope to see you again soon!

January 08, 2024

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We have done business with this company for years and have never been disappointed it just keeps getting better . More

by Monique
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie

Feb 12, 2024

Thomas Cumberland Subaru responded

Thank you for your kind words. We're so glad you enjoyed your experience. We hope to see you again soon!

December 15, 2023

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Patrick made buying my new Subaru easy and painless. He went above and beyond. Patrick even got my car ready for me to test drive, being that it had been dropped from the truck the night before. More

by Samantha
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

Feb 12, 2024

Thomas Cumberland Subaru responded

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us! We hope to see you again soon!

December 11, 2023

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This was my first time going through the process of buying a car so this was very new to me. Starr was very patient and kind to me very friendly. She made sure I understood everything. She was honest w More

by wendycampbell2001
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Starr McFarland

November 20, 2023

Dealership Rating
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The dealership itself is clean and inviting. The entire staff is helpful. Nate Hoffman was my dealer. He helped me order my Subaru forester, and kept me updated every week on the vehicle. He was More

by NJ2WV
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman , Mike Mace

Dec 04, 2023

Thomas Cumberland Subaru responded

We are committed to providing exceptional customer service, and it is always gratifying to hear that we have succeeded in exceeding our customers' expectations.

November 04, 2023

Dealership Rating
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This is the third new or Certified Preowned vehicle we’ve purchased from Thomas Subaru Cumberland since 2017. We have found this dealership very easy and pleasant to work with. Will probably buy our next Sub More

by swhall
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Kifer

Dec 04, 2023

Thomas Cumberland Subaru responded

We hope to see you again soon!

October 27, 2023

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Employee Rating

I worked with Nate Hoffman on the purchase of my brand new 2024 Subaru Crosstrek. He handled everything from greeting me, to helping my purchase a very fair priced warranty and additional protections for More

by Impreza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Kara Owens, Nate Hoffman, Jeremy McFarland , David Johns, Wayne Kifer, Zach Lease, Garrett Loar, Starr McFarland

Dec 04, 2023

Thomas Cumberland Subaru responded

Thank you so much for taking the time to leave us a 5-star review! We're so glad to hear that you had a positive experience with us. We appreciate your kind words and your support.

October 19, 2023

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Very knowledgeable and helped me get the exact vehicle that I wanted! Everyone went the extra mile. More

by LTN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Jeremy McFarland , Zach Lease

Dec 04, 2023

Thomas Cumberland Subaru responded

Your 5-star review means the world to us! Thank you for being a valued customer.

August 09, 2023

Dealership Rating
Employee Rating

My husband and I had a wonderful experience purchasing a new/used vehicle. Our salesman Nate Hoffman took his time with us as we had questions about leasing. After much discussion, we realized leasing was More

by angelinajoy1962
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman

Sep 22, 2023

Thomas Cumberland Subaru responded

Thank you for this great review! We are proud of our team that does everything they can for their customers. We hope to see you again soon!

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