Michelle Folk | Page 3

Starr went above and beyond for me and was always keeping me up to date on everything. She was super sweet and made sure if we had questions, they were answered quickly and correctly. She did not stop until me up to date on everything. She was super sweet and made sure if we had questions, they were answered quickly and correctly. She did not stop until I was satisfied with every aspect of the car buying process! I would highly recommend her for any of ypur car buying needs! More

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We were very impressed with Starr's motivation and can-do attitude. The vehicle we ended up buying had an issue that Starr personally and immediately initiated resolution on and kept us abreast of the status attitude. The vehicle we ended up buying had an issue that Starr personally and immediately initiated resolution on and kept us abreast of the status in a timely manner. Ask for Starr on your next visit and you'll be in good hands! More

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Vehicle was what they represented and price was exactly what we were told. Wes and all the staff were professional and friendly. what we were told. Wes and all the staff were professional and friendly. More

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Great Dealership! Patrick Yoder helped me with my purchase and any questions or concerns about the vehicle I was buying. Very professional and kind! Patrick Yoder helped me with my purchase and any questions or concerns about the vehicle I was buying. Very professional and kind! More

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I bought a Hyundai Palisade from this dealership and this was absolutely the best car buying experience ever. I felt welcomed the moment I started interacting with Wes(Wesley) and he was very transparent wit was absolutely the best car buying experience ever. I felt welcomed the moment I started interacting with Wes(Wesley) and he was very transparent with everything. Usually everyone dreads buying a new car and if you are one of those people, you should definitely visit this dealership and talk to Wes and Michelle. No pushy sales tactics or unnecessary fluff, and upfront transparent pricing. I have recommended the dealership to all my friends already. More

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We did everything through email and he was efficient and answered any and all of my questions! Highly recommend!! answered any and all of my questions! Highly recommend!! More

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This was the fifth car my family has bought from the Thomas dealership. We are very well pleased with the outstanding service with the sales and service department. We highly recommend the Thomas dealer Thomas dealership. We are very well pleased with the outstanding service with the sales and service department. We highly recommend the Thomas dealership to other customers. Kara and Michelle were outstanding in dealing with purchasing the 2023 Forester. Clear understanding of the vehicle and options. More

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Want to buy a new or pre-owned vehicle? Well, look no further! I had the pleasure of working with Nate Hoffman through the process of getting my Hyundai Elantra N. This experience was made Well, look no further! I had the pleasure of working with Nate Hoffman through the process of getting my Hyundai Elantra N. This experience was made simple despite living 2.5 hours from the dealership. Every question I had was answered with a smile and diligence. The entire staff made me feel very welcomed through the whole process. Look no further, Thomas Cumberland is the one. More

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Kara was kind, courteous, and a knowledgeable salesperson. She was always pleasant to work with. She explored several options of vehicles with me (ie. electric vs gas), explained the highlights salesperson. She was always pleasant to work with. She explored several options of vehicles with me (ie. electric vs gas), explained the highlights and differences thoroughly and always respected my preferences. She kept me appropriately updated with the ordering/purchasing wait time. She was excited for and with us when the vehicle arrived. The very best car buying experience I have ever had! More

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Couldnt have had a better experience! Thomas was upfront, authentic, and helpful and my sales person, Kara, did such a good job following up with me, explaining everything in detail, and Thomas was upfront, authentic, and helpful and my sales person, Kara, did such a good job following up with me, explaining everything in detail, and walking me thru the process making me feel comfortable and confident in my purchase decision. She went above and beyond to ensure that I was treated well and understood how to use my vehicle before i drove off the lot. If you go to Thomas to buy a car, work with Kara! More

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