Michelle Folk | Page 24

Excellent customer service This is my second vehicle that I've bought at Thomas Subaru with Jaison Gehauf. It was seamless both times. I give him and the dealership my highest This is my second vehicle that I've bought at Thomas Subaru with Jaison Gehauf. It was seamless both times. I give him and the dealership my highest recommendation. More

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Very professional service Everyone I came into contact with was very professional and courteous. Very helpful, explained details of the vehicle. The financial help was superior Everyone I came into contact with was very professional and courteous. Very helpful, explained details of the vehicle. The financial help was superior, really did a great job in finding a payment in my range. I'm very thankful for all their help in this purchase of my new car. More

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Excellent Service Patrick was knowledgeable about the information I needed to know . We are very satisfied with the customer service and the vehicle. We will definitely Patrick was knowledgeable about the information I needed to know . We are very satisfied with the customer service and the vehicle. We will definitely recommend Thomas Subaru and Patrick to others! Michelle in finance was great as well working through all the technical difficulties we had that day. Thank you all so much again for your assistance! More

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Fast Service Quick and great to deal with! I was looking for a new car, I test drove a WRX. Then, picked one I wanted and in no time I was driving away in my new c Quick and great to deal with! I was looking for a new car, I test drove a WRX. Then, picked one I wanted and in no time I was driving away in my new car! I also like the fact that they look around at all of the local banks and credit unions for you. There's no driving all over town shopping for the best rates. It's a one-stop-shop. More

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2018 Subaru Forester I purchased a new 2018 Subaru Forester and I absolutely love it. I was originally looking at used vehicles but Jaison went over differences between th I purchased a new 2018 Subaru Forester and I absolutely love it. I was originally looking at used vehicles but Jaison went over differences between them and convinced me a new car was what I was looking for. What sold me on the car was Jaison's personality and kindness. More

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Easy to work with. Everyone was very hospitable. The sale price and trade in brought the price down to meet my budget. It was easy to take care of the paperwork too. Everyone was very hospitable. The sale price and trade in brought the price down to meet my budget. It was easy to take care of the paperwork too. The salesman went over the car perks in detail. I really appreciated the time he took with me. More

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Guidance, Not Pressure We knew the dealership's service department personnel and quality of work. So, when it came time to purchase a new Subaru Outback, we visited Thomas We knew the dealership's service department personnel and quality of work. So, when it came time to purchase a new Subaru Outback, we visited Thomas and talked with Johnathan Loughrie in Sales. Johnathan makes a fine impression and was very helpful in explaining features and in answering our questions. This included getting answers to some questions that involved research on his part. He asked questions of us and then guided our discovery of accessories we would value in our new Outback. Following our initial visit, we mostly talked with Johnathan by email and telephone. We ultimately chose a car on its way to Thomas from the factory that included the accessories we wanted, plus a couple of others recommended by Johnathan. We never felt "pushed" to buy during the month we were in the market, and yet Johnathan was always there when we had questions. More

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A leasant car buying experience I want to thank Jonathan Meadors for assisting me to find just the right car for my needs. He was personable but professional, helpful but not pushy. I want to thank Jonathan Meadors for assisting me to find just the right car for my needs. He was personable but professional, helpful but not pushy. He was able to answer my questions and offer valuable insight. I visited the dealership many times over the course of a week and test drove many different vehicles before deciding on a Hyundai Kona and Jon always made me feel welcome. Thank you Jon, for a pleasant car buying experience. You truly went above and beyond!! Linda K. More

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Car Buying as it should be Patrick was very professional, no pressure, he made is feel comfortable and answered our questions. I would recommend Thomas Cumberland to anyone look Patrick was very professional, no pressure, he made is feel comfortable and answered our questions. I would recommend Thomas Cumberland to anyone looking for a good buying experience. More

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Loving Our New 2018 Hyundai Santa Fe Johnathan Loughrie, a salesman, at Thomas Cumberland Subaru Hyundai has sold my husband and I four Hyundai's over the past seven years. We have purch Johnathan Loughrie, a salesman, at Thomas Cumberland Subaru Hyundai has sold my husband and I four Hyundai's over the past seven years. We have purchased a 2012 Elantra, 2015 Sonata Hybrid, 2016 Veloster and most recently a 2018 Santa Fe Sport. Johnathan is a great salesman and always helps us make the right decision on the car that will serve our needs at the time. He helps from the first contact all the way through follow-up after the sale. We even call him when we have a general question about our vehicle. He is always accommodating! Michelle Folk assisted with our Santa Fe financing. She made the process very easy and understandable. We have used the service department for all our service needs. The service department is always professional and helpful. They have always provided us with great service! When we look for a car or SUV we never go anywhere else but Thomas. We know Johnathan will be there, smiling as always! More

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