Michelle Folk
Michelle Folk at Thomas Cumberland Subaru

Michelle Folk | Page 6

Sales Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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4.4
256 Reviews
4.4

256 Reviews

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256 Reviews of Michelle Folk

June 03, 2022

Dealership Rating
Employee Rating

I received great service in buying my car. Easy to work with and the dealership was easy to work with my crazy schedule. More

by oliver.adam87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel

Jun 09, 2022

Thomas Cumberland Subaru responded

Thank you for this review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

May 20, 2022

Dealership Rating
Employee Rating

Everyone is very welcoming and friendly. They’re always happy to answer any questions you may have. More

by Taylor G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McFarland , Bailey Hansel

May 23, 2022

Thomas Cumberland Subaru responded

Thank you for this great review, Taylor! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We appreciate your business!

May 11, 2022

Dealership Rating
Employee Rating

Buying our new car was a great experience. The staff was friendly and very helpful. Their knowledge of the Hyundai Santa Fe that we purchased was second to none. Thanks for the great no hassle More

by gray04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Patrick Yoder, Nate Hoffman , Johna Brown, Shelly Gray, Bailey Hansel, Wayne Kifer, Kyle Leedy, Mike Mace

May 11, 2022

Thomas Cumberland Subaru responded

We really appreciate this fantastic review! We are so glad to hear that you had such a great experience with us. Thank you for choosing Thomas!

April 30, 2022

Dealership Rating
Employee Rating

As always the buying experience at Thomas was painless. Patrick gave us time to decide and answered all our questions. More

by lrwengerd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

May 03, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this awesome review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for choosing Thomas! We sincerely appreciate your business.

April 25, 2022

Dealership Rating
Employee Rating

Great salesman -Patrick and great finance person-Michelle. Second car purchase at this dealership. Very pleasant experience More

by Jim L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

May 03, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this positive review! We are thrilled to hear that you had such a great experience with Patrick and Michelle. We sincerely appreciate your business and hope to see you again in the future! Thank you for choosing Thomas.

April 14, 2022

Dealership Rating
Employee Rating

Bailey was extremely helpful and very welcoming. I would highly recommend this dealership. They answered all my questions quickly. More

by slmalko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel, Zach Lease

Apr 21, 2022

Thomas Cumberland Subaru responded

We appreciate this great review! Bailey is great, and we are happy that he was so helpful to you during your visit with us. Thank you for your business and recommendation!

April 12, 2022

Dealership Rating
Employee Rating

Manager Michelle was super nice. Kara was my sales person and made everything super easy! I walked in on a Saturday afternoon. (Didn't have time to complete all my paperwork) so they More

by Alm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens

Apr 21, 2022

Thomas Cumberland Subaru responded

We appreciate you taking the time to leave us this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business! We hope to see you again in the future. Enjoy your new vehicle!

April 06, 2022

Dealership Rating
Employee Rating

Kaylyn Rapson worked with me from start to finish on my recent lease.Showed all the features of the vehicle and explained their functions.Excellent saleslady !!! More

by sub a ru 2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Rapson

Apr 21, 2022

Thomas Cumberland Subaru responded

Thank you for this great review! Kaylyn is great, and we are thrilled that she was able to assist you in finding your perfect vehicle. Enjoy it! We sincerely appreciate your business and hope to see you again in the future.

April 05, 2022

Dealership Rating
Employee Rating

Well kept and the staff was friendly. Everyone from Nate in Internet Sales to Kara who sold me the car to Michelle in Finance was fantastic. More

by Rlmyers0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens, Nate Hoffman

Apr 21, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this positive review. We are thrilled to hear that you had such a great experience with us. We appreciate your business and hope to see you again for your future vehicle needs!

March 30, 2022

Dealership Rating
Employee Rating

Everybody involved in our purchases work hard. Great people,friendly,will puchase again from thomas. More

by jp82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Kara Owens, Jeremy McFarland , Bailey Hansel, Tyler Iser, Wayne Kifer, Jamie Kline, Garrett Loar, Kaylyn Rapson

Apr 21, 2022

Thomas Cumberland Subaru responded

We appreciate this great review! We are thrilled to hear that you had such a great experience with many members of our Thomas Team. Thank you for your business! We look forward to seeing you again in the future.

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