Michelle Folk
Michelle Folk at Thomas Cumberland Subaru

Michelle Folk | Page 7

Sales Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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4.4
256 Reviews
4.4

256 Reviews

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256 Reviews of Michelle Folk

March 21, 2022

Dealership Rating
Employee Rating

Purchasing a new vehicle has drastically changed with the supply change issues causing low inventory of new vehicles but from internet contact to delivery at Thomas Hyundai was exceptional. Great job Bailey More

by khitchins504
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel

Mar 23, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! Our Customer Experience Specialists at Thomas are determined to help our customers in finding their perfect vehicle, despite the inventory issues. We are thrilled to hear that you had such a great experience with Bailey and Michelle. Thank you for your business!

March 15, 2022

Dealership Rating
Employee Rating

The staff was very kind and helpful during a busy night. This is a very clean dealership. Thank you to both Kaylyn and Kara for staying after closing time to obtain the bill of sale and then to complete the More

by addie_mckenzie
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens , Bailey Hansel, Wayne Kifer, Kaylyn Rapson

Mar 23, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! We are happy to hear that you had such a great experience with us. We sincerely appreciate your business and hope to see you again in the future!

March 10, 2022

Dealership Rating
Employee Rating

Had a great experience working with the group. Michelle, Patrick, and Chris Carpenter, went out of their way to make sure everything went smoothly. And they are there for me after the sale as well More

by merk220
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Patrick Yoder , Benny Buckbee, Chris Carpenter

Mar 23, 2022

Thomas Cumberland Subaru responded

We appreciate this positive review! We are thrilled to hear that so many members of our Thomas Team were able to assist you in finding your perfect vehicle! Thank you for your business. We hope to see you again for your future automotive needs.

February 26, 2022

Dealership Rating
Employee Rating

It is always a great experience when dealing with Pat Yoder! We will be back! More

by Millertwin152
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

Feb 28, 2022

Thomas Cumberland Subaru responded

Thank you for this great review! We are happy to hear that you had such a great experience with Patrick. He is the best! We look forward to seeing you again. Thank you for your business!

February 02, 2022

Dealership Rating
Employee Rating

Super helpful staff willing to go the extra mile to make a customer happy. Patrick, Jeremy, and Michelle were rock stars. More

by bfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Jeremy McFarland

Feb 08, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! We are happy to hear that you had such a great experience with so many members of our team. Thank you for your business!

January 31, 2022

Dealership Rating
Employee Rating

They were professional, went the extra mile to help many customers that day while I was in out of the dealership. More

by Dsn12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens , Bailey Hansel, Jamie Kline

Feb 08, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! At Thomas, we strive to provide the best experience for every customer. We sincerely appreciate your business!

January 29, 2022

Dealership Rating
Employee Rating

They were very professional, kind, and willing to go beyond the extra mile. Thank you More

by Dsn12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens, Jeremy McFarland , Bailey Hansel, Jamie Kline

Feb 08, 2022

Thomas Cumberland Subaru responded

Thank you for this 5 star rating! We are thrilled to hear that you had such a great experience with us. We sincerely appreciate your business!

January 17, 2022

Dealership Rating
Employee Rating

Very helpful and easy to talk to and hassle free environment and answered any questions I had More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder , Rodney Campbell

Jan 19, 2022

Thomas Cumberland Subaru responded

Thank you taking the time to leave us this wonderful review. At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

December 20, 2021

Dealership Rating
Employee Rating

Communicates well and timely, very pleasant sales, parts and service staff always willing to help More

by Pbusc48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Patrick Yoder, Kara Owens, Nate Hoffman , JoManda Evans-Flanagan, Austin Laraway, Tammy Shook, Dilan Weimer

Jan 05, 2022

Thomas Cumberland Subaru responded

We appreciate this great review! We are thrilled to hear that so many members of our Thomas Team were so helpful to your during your visit with us. Thank you for choosing Thomas! We hope to see you again in the future.

December 02, 2021

Dealership Rating
Employee Rating

Totally satisfied. Didn't require all day back and forth bargaining. Fair deal from the beginning. More

by dscottsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder , Jamie Kline

Dec 20, 2021

Thomas Cumberland Subaru responded

We appreciate this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

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