I am impressed and trust your service very much.
You always are right on target with online reminders about service.
L
You always are right on target with online reminders about service.
L
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by thay57
Verified Customer
Verified Customer
Service Price Transparency
Very responsive to my car needs.
Excellent communication and customer care. Thank you again for the superior service.
Excellent communication and customer care. Thank you again for the superior service.
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by scottmckay22
Verified Customer
Verified Customer
Service Price Transparency
Great experience- got the car I wanted the same day I
walked in to Vision Buick.
walked in to Vision Buick.
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by cynthiahallett70
Verified Customer
Verified Customer
May 16, 2025 -
Vision Buick GMC responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
The experience that I had with this dealership service
department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job.
department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job.
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by Cheryl
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
Vision Buick GMC responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
They’re welcoming, do the job right, are on time
communicative, helpful and return the car clean and well protected.
communicative, helpful and return the car clean and well protected.
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by 1940gp
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Vision Buick GMC responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
I always have a great experience here.
And I love my Buick! Everyone in the service department is very helpful and nice. Thank you.
And I love my Buick! Everyone in the service department is very helpful and nice. Thank you.
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by italiatribunella
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Vision Buick GMC responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Worked with Zach on buying a jeep grand Cherokee L back
in November and had a great experience. He was very professional and knowledgeable throughout the process.
in November and had a great experience. He was very professional and knowledgeable throughout the process.
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by Ryancardinale1
Verified Customer
Verified Customer
Apr 08, 2025 -
Vision Buick GMC responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Customer oriented.
Clean and welcoming facility. Great response time and always puts the customer first.
Clean and welcoming facility. Great response time and always puts the customer first.
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by MAMARIANI
Verified Customer
Verified Customer
Mar 27, 2025 -
Vision Buick GMC responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Very good service
Waiting room was pleasant, could have
cold drinks for no coffee drinkers
cold drinks for no coffee drinkers
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by tweets815
Verified Customer
Verified Customer
Mar 19, 2025 -
Vision Buick GMC responded
Thank you for taking the time to provide us with this feedback!
Brought my car in for recall and purchased some
additional items( transmission fluid clean out, fluid change out axl/transfer case I believe, and a trim piece). When received the car back there was
additional items( transmission fluid clean out, fluid change out axl/transfer case I believe, and a trim piece). When received the car back there was a loud noise. I texted the next day and got no response. After 2 weeks I called and got no answer and then texted and the response was essentially we just changed fluids and it shouldn’t cause noise but they would check it out when I brought it back in to finish the trim piece. Well another week goes by and I still don’t hear from anyone and I have no idea if this noise is causing more damage. So I call and get no answer. Then I write a frustrated text on a Friday and they get me in on Monday. The noise appears to be gone and it was explained that they didn’t secure something properly. I get that and would have been fine with that if there were same urgency was shown to fix it as is was to sell me the additional services.
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by JDP1410
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom C.,
Nick S.,
Mike Hutt
, Not sure I worked with any of them. Talked to one guy at the desk and he gave me a cell to text him
Mar 19, 2025 -
Vision Buick GMC responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.