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Michelle P.

Overview Reviews (63) Inventory (443)

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Michelle P.

Receptionist

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

4.5

63 Reviews

4.5

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (63) Inventory (443)

63 Reviews of Michelle P.

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August 28, 2025

Dealership Rating

Employee Rating

Lack of responsiveness and I don’t trust your service prices. All is moot as you wil not read this reconnect either lol prices. All is moot as you wil not read this reconnect either lol More

by BENSA1966

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tom C., Nick S., Mike Hutt

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August 27, 2025

Dealership Rating

Employee Rating

This dealer has the worst customer service I have ever encountered. They never return calls when requested. encountered. They never return calls when requested. More

by michael01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tom C., Nick S.

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Aug 27, 2025 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 25, 2025

Dealership Rating

Employee Rating

Vision Buick GMC is the only place I trust my vehicle to get serviced. It is amazing that I have a Chevy Truck and still Buick GMC can handle all of my vehicles service! I love that because I don’t own a GM get serviced. It is amazing that I have a Chevy Truck and still Buick GMC can handle all of my vehicles service! I love that because I don’t own a GMC but this is the only dealer I trust for service!!! More

by barnestom85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan F., Tom C., Nancy C-L., Nick S., Mike Hutt

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Jul 29, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 15, 2025

Dealership Rating

Employee Rating

Great service. Everything from sales to service was impeccable. Would recommend to everyone. Job well done Everything from sales to service was impeccable. Would recommend to everyone. Job well done More

by rfusty1210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan F., Tom C., Nancy C-L., Nick S., Mike Hutt , Jake Blackburn. Phil smith

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Jul 16, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 07, 2025

Dealership Rating

Employee Rating

Great people . . help out with getting the cheapest tire for my car .. thank you much . help out with getting the cheapest tire for my car .. thank you much More

by Scottfra32

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan F., Tom C., Nancy C-L., Nick S., Mike Hutt

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Jul 16, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 03, 2025

Dealership Rating

Employee Rating

The services I have had at this dealership so far have been very good. They’ve answered all my questions and concerns. Very satisfied this far with this dealership. been very good. They’ve answered all my questions and concerns. Very satisfied this far with this dealership. More

by frankfannie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2025

Dealership Rating

Employee Rating

Service was good the video was especially showing the customer whthey would be repairing and completing the work in a timely matter. customer whthey would be repairing and completing the work in a timely matter. More

by rgrant3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom C., Nick S., Mike Hutt

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June 23, 2025

Dealership Rating

Employee Rating

People very friendly. Did a thorough jjob of analyzing issues . Felt like they were koneslt Did a thorough jjob of analyzing issues . Felt like they were koneslt More

by GKLEBES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick S.

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June 19, 2025

Dealership Rating

Employee Rating

Very honest and helpful over many years. I’ve been well satisfied the employees and service I’ve been well satisfied the employees and service More

by LRAPP4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom C., Mike Hutt

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Jun 19, 2025 -

Vision Buick GMC responded

May 31, 2025

Dealership Rating

Employee Rating

I am impressed and trust your service very much. You always are right on target with online reminders about service. L You always are right on target with online reminders about service. L More

by thay57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom C., Nick S., Mike Hutt

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