Michelle Russo
Michelle Russo at Nick Nicholas Ford Inc

Michelle Russo | Page 10

Sales Consultant

Nick Nicholas Ford Inc

2901 FL-44
Inverness, FL 34453

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5.0
172 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

22 yrs, 3 mos

5.0

172 Reviews

Write a Review

172 Reviews of Michelle Russo

February 22, 2022

Dealership Rating
Employee Rating

Michelle and Eli tag teamed the Deal. They were awesome to deal with. The paperwork process was fast and I was in and out with a smile on pickup day. More

by peterceckman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eli Lindo

Apr 18, 2022

Nick Nicholas Ford Inc responded

Thank you so much for the glowing review, Peter! We're so glad you had a pleasant experience with Michelle and Eli. We're looking forward to your next visit to Nick Nicholas Ford!

February 08, 2022

Dealership Rating
Employee Rating

A pleasure todo business with. Joey was very helpful really happy with this unit-I’m sure it will meet my requirements, windows being tinted ties. More

by Jmdewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Velez

January 16, 2022

Dealership Rating
Employee Rating

Nice people who know what they are doing. Had the vehicle I was looking for and it’s the second vehicle I bought from them. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Clark , Joanne Matos

Feb 01, 2022

Nick Nicholas Ford Inc responded

Thank you for leaving a 5-star review! We strive to provide total customer satisfaction to our clients at every stage of the car buying process. Please let us know how we can help again in the future, and enjoy your new car!

January 13, 2022

Dealership Rating
Employee Rating

Excellent sales service very quick and pleasant I was was shock and surprise how quickly the process went buying a automobile has come a very long way Michelle Russo was the very best easy going fair and ple More

by oeww
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Clark

Feb 01, 2022

Nick Nicholas Ford Inc responded

We are so glad you think so! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that! It was a pleasure doing business with you and we do hope you come back again.

November 24, 2021

Dealership Rating
Employee Rating

My salesperson contacted me regarding a make and model she knew I was interested in. The whole process was very smooth. I bought it 4 days after she contacted me. Then they called me back in for certifica More

by nancyprofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Clark

Feb 01, 2022

Nick Nicholas Ford Inc responded

Thank you so much for the wonderful rating! We strive to provide total customer satisfaction to our clients at every stage of the car buying process. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

October 24, 2021

Dealership Rating
Employee Rating

Very good follow up and clean car. Did a good job in the finance dept. More

by Mgbritt26fox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Adair, Dave Clark , Joanne Matos

Oct 25, 2021

Nick Nicholas Ford Inc responded

Thank you for letting us know about your recent visit. We are thrilled to hear that we could provide such a great experience for you. Please let us know how we can assist you again!

October 19, 2021

Dealership Rating
Employee Rating

So glad I made the choice to go to a very welcoming and a hard working Internet Sales associate; Michelle. Highly recommend anyone looking for quick sincere ethical service on vehicle purchases; here’s the p More

by Shelliedac1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Adair, Joey Velez, Frank Barnett , Bill Buckner, Wayne Clark

Oct 19, 2021

Nick Nicholas Ford Inc responded

We appreciate the great review about your recent experience with Nick Nicholas Ford! We’re happy to hear Michelle was about to take great care of you during your visit. We look forward to seeing you again and congratulations on the new vehicle!

October 15, 2021

Dealership Rating
Employee Rating

Friendly Inviting Warm and friendly. Highly recommend to friends and family in and out town More

by Shelliedac1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Adair, Brad Hill, Frank Barnett , Bill Buckner

Oct 15, 2021

Shelliedac1 responded

Michelle Russo in internet sales went above and beyond to meet or rather exceed my expectations on purchasing a new 21 Ford Escape. I was indecisive for months since I was moving back into town, however Michelle checked in on me regularly to see where I was with purchasing. Finally the day came, we spoke of things I’d like or not in a new car. After a few days, she called and told me it was on the truck down from Jacksonville. Sure enough, it was in town the next day and she sent me a picture of my new vehicle. I will and would recommend Michelle to anyone looking to purchase at your dealership. This was the most seamless vehicle transaction I have ever had let alone only spent two half hours there verse an all day affair. Michelle Russo is amazing!!

October 15, 2021

Dealership Rating
Employee Rating

I have used about all departments, Sales have bought 2 Rangers, 3 Escorts, (both 4 door and station wagons), a used Lincoln Town car, Ford Econoline Van, and a Expedition over the years, then I have used More

by psteven6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Williams

Oct 19, 2021

Nick Nicholas Ford Inc responded

We strive for 100% satisfaction, and it is great to see had such a positive experience with Nick Nicholas Ford! We sincerely value your business and look forward to your next visit. Take care!

September 25, 2021

Dealership Rating
Employee Rating

We have purchased several vehicles from Nick Nicholas Ford and have been extremely satisfied each and every time! More

by JONICAJAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Clark

Sep 29, 2021

Nick Nicholas Ford Inc responded

Thank you so much for the wonderful rating! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Thank you for your business and continued loyalty! Come back and see us again soon!

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