Michelle Thomas | Page 2
Finance Director
Koons Clarksville Chevrolet Buick GMC
12421 Auto Drive
Columbia, MD 21029
28 Reviews
Write a Review28 Reviews of Michelle Thomas
June 11, 2018
par excellence Mr. Rich was very kind, easy going and not pushy. My husband and I knew what we wanted and Mr. Rich was more than happy to oblige. He greeted us like Mr. Rich was very kind, easy going and not pushy. My husband and I knew what we wanted and Mr. Rich was more than happy to oblige. He greeted us like family. His knowledge of the Silverado 2500 HD was awesome. On the test drive, he explained the options in the truck with excitement. Upon returning to the dealership (on a Sunday) he offered us coffee, tea, and water. He asked pertinent questions that afforded us to get additional discounts that we didn't know we were entitled to. Ms. Thomas was very pleasant and walked thru the finance process with ease. Mr. Rich paired our smartphones with the truck and spent a decent amount of time explaining all the bells and whistles. I am very pleased with the excellent service we received at Win Kelly. More
Other Employees Tagged: Will Rich
May 29, 2018
Great Service! We went in to trade a lease. It was an easy process and Robert was very helpful throughout the whole thing! We picked out a car, they let us go with t We went in to trade a lease. It was an easy process and Robert was very helpful throughout the whole thing! We picked out a car, they let us go with the appraiser to value the car we were trading in and we were part of the whole process. When we were unsure of whether or not to purchase, they let us take the car to lunch and have some time to talk and think it over. Great experience. We will definitely come back again! More
Other Employees Tagged: Robert Haas
May 29, 2018
Totally Awesome Experience I just brought my second vehicle from Win Kelly GMC. First time I was always blown with sales Rick Applegate was great to work with. The finance depar I just brought my second vehicle from Win Kelly GMC. First time I was always blown with sales Rick Applegate was great to work with. The finance department even gave me a lower rate than I was approved for by my credit union. After getting my 2014 GMC Acadia the service department was outstanding (you find out how good when you go to other places for service). So when a change in my family status happened I figured it was time to talk to Rick Applegate again. Now, I had brought my 2014 Acadia in for service when they noticed something was wrong with my timing chain gasket. I scheduled the appointment, when I came in within ten minutes I had dropped off my vehicle and received the loaner vehicle. When I was returning the loaner to pickup my vehicle I asked Rick about the costs for the 2018 Terrain. Once it got worked out the Finance Department gave me a great rate. I left out that day with the Terrain. Again just a great experience. More
Other Employees Tagged: Rick Applegate, Rich Northrup
May 23, 2018
Exceeded expectations After dealing with many different dealers over the years this was the best experience I have had. Straight forward dealing and straight talk on all po After dealing with many different dealers over the years this was the best experience I have had. Straight forward dealing and straight talk on all points More
Other Employees Tagged: Will Rich
April 16, 2018
Amazing Glen was beyond amazing. He helped us out of a very sticky situation and went above and beyond to make sure we were happy and my family was taken care Glen was beyond amazing. He helped us out of a very sticky situation and went above and beyond to make sure we were happy and my family was taken care of and put in a reliable car. I could not thank him and the Win Kelly staff enough. 😁 More
Other Employees Tagged: Glen Mizelle
March 27, 2018
Best buying of a used Car! I have been dealing with WinKelly for years. What was most enjoyable was that fact that they are open on a Sunday they only time I have to look. I s I have been dealing with WinKelly for years. What was most enjoyable was that fact that they are open on a Sunday they only time I have to look. I saw used car on line. I went over to test drive it, as I was test driving it, they appraised my SUV. When I returned, I had a delta in mind of $ 12K. When Leslie came back at $ 11,500 as the delta, I didn't even question her and said I'll take it. Love them and would recommend them to anyone! More
Other Employees Tagged: Rich Hollander, Birhane Geberiel and Leslie
February 12, 2018
Purchase of Frontier I was very satisfied with the way I was treated at WIN KELLY Used Cars by KYLE WILLIAMS. I explained my interest and we test drove the vehicle I was I was very satisfied with the way I was treated at WIN KELLY Used Cars by KYLE WILLIAMS. I explained my interest and we test drove the vehicle I was interested in; and not just around the BLOCK. Kyle was quite patient and willing to satisfy my needs in a vehicle. More
Other Employees Tagged: Kyle Williams
January 27, 2018
Great Sales Support My wife and I were interested in a new 2018 Enclave Avenir, and our sales consultant, Robert Haas provided us personal and knowledgeable, support. We My wife and I were interested in a new 2018 Enclave Avenir, and our sales consultant, Robert Haas provided us personal and knowledgeable, support. We previewed an Enclave in Premium trim, and when an Avenir finally arrived on the lot, Robert contacted us so we could see the highest version of this new model. A test drive later, we knew this was the vehicle for us. We needed to order our new vehicle because we wanted a specific color. When it came time agree on a price, Win Kelly gave us a fair and competitive price. I would highly recommend coming in to Win Kelly and meeting Robert Haas if you are shopping for a new vehicle. More
Other Employees Tagged: Robert Haas, Rich Hollander
October 20, 2017
Courteous, professional, and great service Glen, Will, and Michelle were informative and courteous throughout the process of me buying a new vehicle. From sales, financing, to picking up vehicl Glen, Will, and Michelle were informative and courteous throughout the process of me buying a new vehicle. From sales, financing, to picking up vehicle, the customer service was outstanding. So thankful for their professionalism and attentiveness. More
Other Employees Tagged: Will Rich, Glen Mizelle
July 17, 2017
A1 service from the best in the business Bring any question, problem or concern to Win Kelly and their expert staff will quickly provide an answer, solution or fix that will leave you 100% sa Bring any question, problem or concern to Win Kelly and their expert staff will quickly provide an answer, solution or fix that will leave you 100% satisfied. No one better to work with that I have found. More
Other Employees Tagged: Marty Luckey , Lee Shirley

