Robert Flores was amazing help me a lot the must
important that he understand my situation and he don’t let me go with out a car thank you Robert Flores you are amazing and team.
important that he understand my situation and he don’t let me go with out a car thank you Robert Flores you are amazing and team.
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by milenarodriguez29
Verified Customer
Verified Customer
Aug 12, 2026 -
Westshore Mazda responded
Knowing that you felt supported and didn’t have to leave without a car means a lot to our team. We’re glad the purchase of your Mazda CX-5 went smoothly, and Michelle is here if you need anything else.
Happy with the experience, easy, finance worked great
with us. Got the car we wanted
with us. Got the car we wanted
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by ty.kingsley
Verified Customer
Verified Customer
Other Employees Tagged:
Imad, Gabriela
Aug 07, 2026 -
Westshore Mazda responded
Hearing that the financing process felt seamless means a lot to our team. Congratulations on your Mazda CX-30, and thank you for choosing our dealership.
Took in b/c of coolant leak.
Thought I had set up appointment, but didn't. They said they would at least be able to look at it, but not fix til following day. Lo and behold, t
Thought I had set up appointment, but didn't. They said they would at least be able to look at it, but not fix til following day. Lo and behold, they were able to fix the problems, change oil and rotate tires. Everybody was cordial, helpful and they got the job done! Thanks!
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by LIZBETHPOTTS
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Westshore Mazda responded
We’re glad the service visit turned out so smoothly despite the scheduling mix-up. Our service team is pleased we could fix your coolant leak, change the oil, and rotate the tires on your Mazda6 in one visit, and knowing you found everyone cordial and helpful means a great deal to us.
Very helpful and professional!
! Excellent service when it came to selling my new car. Simple and easy process
! Excellent service when it came to selling my new car. Simple and easy process
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by mikayahhoskins26
Verified Customer
Verified Customer
Aug 03, 2026 -
Westshore Mazda responded
It’s great to hear Michelle and our team provided professional support and made your Mazda purchase simple. Thank you for sharing your experience. Enjoy every moment behind the wheel of your new Mazda.
I love the service tech Zach!
He always get me in and out! When I pulled up to the appointment, the line of cars discouraged me but Zach got me out within an hour in which I exp
He always get me in and out! When I pulled up to the appointment, the line of cars discouraged me but Zach got me out within an hour in which I expected!
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by pastorgentle
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2026 -
Westshore Mazda responded
Michelle and our service team are thrilled we got your Mazda CX-90 back on the road in under an hour as expected. We know a busy service drive can seem overwhelming and appreciate your trust and patience. Thank you for choosing us for your Mazda’s service.
Have had the most negative experience with this
dealership trying to resolve a simple issue. I purchased a car from them over 2 months ago that was missing some parts, and I was assured they would
dealership trying to resolve a simple issue. I purchased a car from them over 2 months ago that was missing some parts, and I was assured they would be ordered as part of the sale. Now over two months later, and multiple hours wasted driving back and forth to the dealership, I’m still waiting for the parts. I keep getting the same vague answers and runaround. The sales agent Jaylen is clueless, don’t waste your time with him. I have waited over two months and given them over a dozen chances to resolve this issue before this negative review. Would not recommend purchasing a car at this dealership or having any services there, you will regret it.
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by Faisal Chaudhry
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jaylen - sales agent
Aug 06, 2026 -
Westshore Mazda responded
Faisal, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd like to work with you to prevent this from happening again.
Patrick and team made sure they communicate right
information about the car during the service. They make the service process went seamless.
information about the car during the service. They make the service process went seamless.
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by Shijo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Patrick Meagher
Aug 02, 2026 -
Westshore Mazda responded
Thank you for highlighting the clear communication during your CX-50 Hybrid service. We’re happy to hear the process was seamless for you. We appreciate your 5-star rating and look forward to assisting you again.
Great service, reasonable price.
Purchased vehicle out of state and they did very well making sure everything was taken Care of regarding making sure tags were done right. Didn’t ha
Purchased vehicle out of state and they did very well making sure everything was taken Care of regarding making sure tags were done right. Didn’t have to mess dealing with Motor Vehicle Administration.
Recommend!
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by Hans5
Verified Customer
Verified Customer
Jul 31, 2026 -
Westshore Mazda responded
Thank you for sharing your recommendation and five-star rating. We’re glad Michelle could handle the out-of-state paperwork so your Ford F-150 tags were taken care of without any extra hassle. We appreciate you mentioning our service and pricing.
I arrived a few minutes earlier than scheduled.
They didn't delay, which allowed me to leave sooner than expected.
They didn't delay, which allowed me to leave sooner than expected.
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by Churchill
Service Price Transparency
Jul 29, 2026 -
Westshore Mazda responded
We appreciate your feedback that arriving early allowed us to complete your Mazda CX-90 service without delay. We’re happy to have returned you to the road swiftly and hope to assist you again soon.
The service provided by the service advisors at the
service department was excellent and met my expectations.
service department was excellent and met my expectations.
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by Luiz Pacheco
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jacob and Zack
Jul 27, 2026 -
Westshore Mazda responded
Thank you for acknowledging the performance of our service advisors. We’re happy they met your expectations while working on your Mazda CX-5. We appreciate your trust and look forward to assisting you again.