all services were satisfying, stick on the scheduled
timeline and sufficient explanation for each task
timeline and sufficient explanation for each task
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by hongki0209
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
jomuel santiago
Aug 16, 2026 -
KIA of Clermont responded
Your mention of our team keeping your Kia Telluride service on schedule and providing clear explanations shows our commitment to transparency. Hearing that you found every task satisfying means a lot to our service department.
Salesman was great and knowledgeable.
The greeter at the door was not needed and rude. All he did was asked questions the salesman allready knew the answers to. He even wanted to know why
The greeter at the door was not needed and rude. All he did was asked questions the salesman allready knew the answers to. He even wanted to know why we were looking for a newcar. And.why we wanted to see 3 different models. None of his business!!!! We waited 20 minutes for the Salesman and left. The sale was saved for you by calling us
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by dlbond99
Verified Customer
Verified Customer
Aug 19, 2026 -
KIA of Clermont responded
Thank you for your feedback. We apologize for the frustration and wait time during your visit. Your concerns are important to us, and we appreciate the opportunity to reconnect and assist you. Thank you for giving us the chance to earn your business.
All I gotta say is that the expectations of Kia Of
Clermont is the best people are very nice very outgoing. The sales people are top-notch and the general manager is the best he went on all expectatio
Clermont is the best people are very nice very outgoing. The sales people are top-notch and the general manager is the best he went on all expectation to help us and we appreciate that and we would like to give them 10 stars not 5 10 stars And the cleanest of the of the places top notch you could those floors are so beautiful. I love everything like I said the treatment is always been very good and the customer service is 10 times the best.
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by dannyl1011
Verified Customer
Verified Customer
Aug 15, 2026 -
KIA of Clermont responded
Your comments about our showroom’s spotless floors and welcoming atmosphere reflect what we strive for. We’re glad your new Kia Sorento Hybrid purchase felt seamless and that our team went above and beyond to assist you. Knowing you’d give us ten stars means a lot to our team.
The minute we drove in we were greeted by a friendly
serviceman who took our info and set us up with a tech to help us with the service on our car. The serviceman explained what he was doing to the car
serviceman who took our info and set us up with a tech to help us with the service on our car. The serviceman explained what he was doing to the car via the video and that helped a lot.
Would definitely recommend Kia if Clermont.
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by arrolmc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick
Aug 15, 2026 -
KIA of Clermont responded
Open and clear communication guides our service department. Our team is pleased we could provide a video walk-through and a friendly welcome to make servicing your Telluride more transparent. Thank you for recommending our dealership; we look forward to serving you again.
Felt like I was forced first they showed me 3 payment
options then said only one exists the other two didn't exist. Felt like a scam. Professional scammer.
options then said only one exists the other two didn't exist. Felt like a scam. Professional scammer.
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by DFA
Verified Customer
Verified Customer
Aug 19, 2026 -
KIA of Clermont responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
The key of Claremont service team never ceases to amaze
me, their professional, courteous, kind, and efficient. I purchased four cars through Kia Claremont and service all for there and I said my wife and
me, their professional, courteous, kind, and efficient. I purchased four cars through Kia Claremont and service all for there and I said my wife and kids in for service without me because I trust him so much they treat us fairly and do awesome work. Michael Nick and Ed treat us awesome they are truly brand ambassadors.
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by bjweaver3333
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick and Edward
Aug 14, 2026 -
KIA of Clermont responded
Your praise of our service team’s professionalism, courtesy, and efficiency means a lot to our service department. It’s gratifying to know you trust us with the service on your Soul and your family’s vehicles.
Always good service.
Able to see status of the services that I have requested. Just with it was little more affordable
Able to see status of the services that I have requested. Just with it was little more affordable
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by mariko.caberto
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
KIA of Clermont responded
We’re glad our status updates kept you informed throughout service on your Kia Sportage Hybrid. We understand cost is important and appreciate your feedback on making service more affordable.
The dealership is clean and well accommodating to their
clients and Ed Cotto took great care of me as well and answered my questions.
clients and Ed Cotto took great care of me as well and answered my questions.
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by MATT1876DAVIS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ed Cotto
Aug 14, 2026 -
KIA of Clermont responded
Your kind words about our clean and welcoming atmosphere are appreciated. Hearing that our service team took great care of your Kia K5 and answered all your questions means a lot to us.
We don't like it when we are directly lied to.
The delivery for us should never be allowed to happen as ours was. The question below says a lady named Michelle helped us with the office. Never
The delivery for us should never be allowed to happen as ours was. The question below says a lady named Michelle helped us with the office. Never heard of her.
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by KARENB2
Verified Customer
Verified Customer
Aug 19, 2026 -
KIA of Clermont responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Karen, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
The team was amazing my sales advisor Ian Palmer was
friendly and knowledgeable, sales manager John Smith was great to work with. I was given a fair trade in and a great deal on the car. Look forward to
friendly and knowledgeable, sales manager John Smith was great to work with. I was given a fair trade in and a great deal on the car. Look forward to returning. They made the experience much smoother than previous dealerships I’ve worked with.
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by wriggs318
Verified Customer
Verified Customer
Other Employees Tagged:
Ian Palmer
Aug 16, 2026 -
KIA of Clermont responded
Thank you for choosing KIA of Clermont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!