Michelle Williams | Page 3

He tried to bring me a quote for a coolant change/flush that I jist had done a few weeks before. Basically tried to charge me twice for work that was just done. that I jist had done a few weeks before. Basically tried to charge me twice for work that was just done. More

by BATTINDONTE Verified Customer Verified Customer

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We were less than impressed the 1st time we rolled into the lot...Upon arrival one of the sales guys literally chased our vehicle through the parking lot, stood outside the driver's side door until we deci the lot...Upon arrival one of the sales guys literally chased our vehicle through the parking lot, stood outside the driver's side door until we decided we had to engage with him. He told us there would be no negotiation on the vehicle we inquired about - so we left. We called back the next day and spoke with Michelle Williams and she implored us to come back, sit down with Matt (the manager) and we did. He worked out a mutually acceptable deal and we bought our Mazda. Michelle and Matt were respectful, professional and personal, without a trace of pushiness. Could not be happier with the deal and the vehicle. Knowing we have Southern Dealerships in our corner is a significant plus. Great teamwork! Anne and Bill More

by annegassett Verified Customer Verified Customer

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