Michelle Wright | Page 27

The guys are the best My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitat My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitate to recommend to anyone More

by SDW722 Verified Customer Verified Customer

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Custom service and a great car I love my mini and I'm thrilled to have found it at Mini of Ramsey. Thank you Michelle for a great buying experience. Thank you also for staying late I love my mini and I'm thrilled to have found it at Mini of Ramsey. Thank you Michelle for a great buying experience. Thank you also for staying late to go over the operating features. More

by AHJT Verified Customer Verified Customer

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Financing office tough to deal with Difficult dealing with finance office. No patience to explain details . Otherwise dealing with salesperson pleasAnt and I think his name was dan? Very Difficult dealing with finance office. No patience to explain details . Otherwise dealing with salesperson pleasAnt and I think his name was dan? Very helpful in explaining details of the car. More

by HEDYNORM Verified Customer Verified Customer

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Best car buying experience I've ever had I've always hated the car-buying experience -- from the silly mind games that the salesperson and financial manager play (don't they know we see right I've always hated the car-buying experience -- from the silly mind games that the salesperson and financial manager play (don't they know we see right through them??) to the ridiculous amount of time the whole process takes (seriously, 3+ hours to purchase my fourth car from the same dealership I've been leasing from for the past ten years??), it's always been a nightmare. Not this time. Bob F. (sales) and Michelle W. (Finance) were absolutely wonderful to work with and I would recommend them to anyone looking to lease or buy a MINI. More

by rs102070 Verified Customer Verified Customer

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Excellent Experience! I've purchased and leased many new and used cars in my lifetime, and this most recent experience at Mini of Ramsey was one of the best! From the care I've purchased and leased many new and used cars in my lifetime, and this most recent experience at Mini of Ramsey was one of the best! From the care and interactions with Bob Filenbaum (my salesperson) to closing the deal with Michelle Wright (Finance), I was treated like I was their only customer. Even Dan the product Specialist who familiarized me with my new Cooper S was fantastic and attentive to every question I had. If you are looking for a Mini and you live in North Jersey, this is the dealership to come to. David More

by MSPO307 Verified Customer Verified Customer

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Always Awesome!! I have been dealing with MINI of Ramsey for 3+ years. Each and every time I go for service or a new car, it’s just a fantastic experience. Michelle Wr I have been dealing with MINI of Ramsey for 3+ years. Each and every time I go for service or a new car, it’s just a fantastic experience. Michelle Wright sold me my most recent car and she truly went above and beyond for me. Nick Falvo is my service advisor and he is absolutely top notch! I truly can’t say enough great things about this dealership. They are honest, transparent and super friendly! More

by STEPHANIEFOREST Verified Customer Verified Customer

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Ridiculous I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charg I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charge $200 for an Alignment. Put decent tires on a car before a customer purchases a vehicle from your dealership. This is totally unacceptable that tires need to be replaced after 8000 miles. More

by JSTMBR Verified Customer Verified Customer

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JCW Dinan Tune Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at no charge, and was able to spend the day conducting business in NYC. My Customer Service Rep Nick Falvo was accommodating and informative. Special xxxxxxgo out to Sales Rep Michelle who spent unscheduled time with me during a random stop at the dealership on a previous business trip. She had insights into JCW performance tuning that I did not get at other dealerships. More

by MOLANARI1 Verified Customer Verified Customer

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Found the specific car I was looking for. They took time to research what I was looking for in a Countryman and found one with my exact specifications. The whole process was without stress or They took time to research what I was looking for in a Countryman and found one with my exact specifications. The whole process was without stress or bother. I was kept appropriately informed with emails on the progress. I was given ample information regarding leasing and financing options before finalizing the deal. More

by KFDOCKERY Verified Customer Verified Customer

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First Mini Experience I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say about this experience. I was met by a salesperson named Ruby King, who from the start, made me feel like family. She was friendly, personable, helpful, and attentive throughout the whole process. Her knowledge of the product was outstanding, and you could tell she had a vested interest/loyalty to the brand. Whenever I go to a dealership, I ask the salesperson what type of vehicle they personally drive. When the salesperson, like Ruby in my case, informs me they drive the brand that they represent, it gives me confidence in the product. Ruby took the time to get to know me, my interest, and my needs. Based on this information, she pointed me in the right direction. There were more expensive models and options available which she could have pushed me to, but she did not. She directed me into what she believed I would be the most happy with...And I’m pleased that she did. In addition, Ruby followed up and ensured my understand of the product, and my satisfaction thereafter. In past purchasing experiences, I left feeling as though I was just another “number” or sale. This certainly wasn’t the case this time. I felt like my satisfaction was important to her. I can definitely see why many of Ruby’s customers turn into repeat customers, and I’m sure that I will be added to that list. I would definitely recommend Mini of Ramsey, and specifically Ruby, to friends, family, or anyone for that matter. This experience set a new standard for me, and I can only hope others get a chance to receive the same personalized, enjoyable experience that I did. More

by RWard7887 Verified Customer Verified Customer

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