Miguel A. Gomez

Florida Fine Cars Miami responded

Thank you for your feedback. Florida Fine Cars would like to address some of the statements made. Florida Fine Cars sells all vehicles "As-Is" per our signed purchase agreement, which was acknowledged at the time of your purchase in November 2024. We provide both a Carfax and AutoCheck report to every customer to ensure full transparency regarding the vehicle’s history. Additionally, every customer has the option to test drive the vehicle and/or have it pre-inspected by a mechanic before finalizing the purchase. We also offer a 3-day/300-mile return policy and a 5-day/500-mile exchange policy to give customers peace of mind after their purchase. You returned to our dealership in April 2025, and at that time, your concerns were addressed under your warranty coverage, which covered the necessary repairs. No issues were reported during or after that visit until now, three months later. The vehicle remains under warranty, and we recommend that any additional concerns be addressed directly through your warranty provider, as they are equipped to handle further diagnostics and repairs. At Florida Fine Cars, we strive to provide honest, respectful service to all customers.

Florida Fine Cars Miami responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Miguel Gomez provided such exceptional service throughout your entire car-buying journey from the initial conversations to helping coordinate shipping all the way to California. Miguel’s dedication, responsiveness, and follow through truly reflect the high standards we strive for at Florida Fine Cars. We’re grateful for your recommendation and look forward to assisting you again in the future!

Florida Fine Cars Miami responded

Gracias por compartir tu experiencia. Nos alegra saber que Miguel te brindó un excelente servicio. Lamentamos que los intereses de los bancos no hayan sido los esperados. Si en el futuro necesitas más opciones o asistencia, no dudes en contactarnos. ¡Esperamos poder ayudarte a encontrar la mejor solución para ti pronto!

Florida Fine Cars Miami responded

Thank you for sharing your experience, Scott! We're delighted to hear that Miguel and Andres made the process smooth, courteous, and professional. It's great to know the car met your expectations and that they were able to accommodate all your requests. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

Florida Fine Cars Miami responded

Thank you for your kind words, Keyla! We're so happy to hear that Miguel Gomez was able to assist you in finding a car. Your gratitude means a lot to us, and we appreciate you taking the time to share your experience. If you need anything else in the future, feel free to reach out. Enjoy your new vehicle!

Florida Fine Cars Miami responded

Thank you for sharing your experience! While it's unfortunate you couldn't get approved this time, it's great to hear that Miguel took the time to explain everything so clearly. It's wonderful to know he made a positive impression, and we look forward to seeing you again in the future. Don't hesitate to reach out when you're ready—Miguel and the team will be happy to assist you!

Florida Fine Cars Miami responded

Thank you for your kind words, Lisa! We’re glad to hear that Miguel Gomez provided you with excellent service and was helpful in answering all your questions. Your appreciation means a lot to us! If you need anything else in the future, don’t hesitate to reach out. Enjoy your new vehicle!

Florida Fine Cars Miami responded

Thank you for the fantastic review! We’re glad to hear that Miguel's knowledge about BMWs impressed you and that he provided valuable information on maintaining your purchase. We appreciate your recommendation and can’t wait to assist you again in the future. Enjoy your BMW!

Florida Fine Cars Miami responded

Thank you for your feedback! We're glad to hear that Miguel was able to provide you with a variety of options and that you appreciated his patience during your visit. We understand that finding the right car takes time, and we look forward to welcoming you back when you’re ready to explore more options. If you have any questions in the meantime, don’t hesitate to reach out!

Florida Fine Cars Miami responded

Thank you for sharing your experience! We're glad to hear that Miguel provided a fantastic experience while helping you test drive both the Range Rover and the Ford Raptor. If you need any more assistance or have further questions, feel free to reach out. Enjoy your vehicle search!