Miguel Angel Hernandez | Page 4

Great car shopping experience! Miguel was great working with me; very knowledgeable about the vehicle and able to answer any questions I had. Absolutely loving my new Outback Wilde Miguel was great working with me; very knowledgeable about the vehicle and able to answer any questions I had. Absolutely loving my new Outback Wilderness! More

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Excellent experience. Miguel was key to purchase; very attentive and met my goals exactly. Same appreciation to sales mgr and finance - all were excellent and I heartily r Miguel was key to purchase; very attentive and met my goals exactly. Same appreciation to sales mgr and finance - all were excellent and I heartily recommend dealership for anyone looking for up-front, honest, respectful attention throughout the process. Good job guys! More

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Great working with Miguel. Everything went smoothly. Process was easy and we are happy with our new Subaru. Miguel is very friendly and knowledgeable. Everything went smoothly. Process was easy and we are happy with our new Subaru. Miguel is very friendly and knowledgeable. More

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We were welcomed and greeted very, compared to past experiences at other dealers, Bob Bakes subaru had us in and out of the door very fast! experiences at other dealers, Bob Bakes subaru had us in and out of the door very fast! More

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The car we actually bought was advertised as having “automatic transmission” which I downloaded…but now text is blocked! This car does not have automatic transmission! I would guess this is false adv “automatic transmission” which I downloaded…but now text is blocked! This car does not have automatic transmission! I would guess this is false advertising?? Price was actually more than advertised but said it was already discounted? We like BB Subarus but would have liked the auto transmission! More

by Brooks Verified Customer Verified Customer

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Miguel was more than helpful and very professional. He kept us completely informed and spent more time with us than necessary…thank you! Nice guy and good work ethic!!!! He kept us completely informed and spent more time with us than necessary…thank you! Nice guy and good work ethic!!!! More

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Miguel was awesome! Friendly and professional, and made the whole process very painless. Ended up with a good deal and I’m stoked. Thanks guys! Friendly and professional, and made the whole process very painless. Ended up with a good deal and I’m stoked. Thanks guys! More

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Great service and straight forward pricing. No pressure sales person and very attentive. The whole team wok very hard ti get the right car for my family! No pressure sales person and very attentive. The whole team wok very hard ti get the right car for my family! More

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Pleasant experience. Miguel really helped to get the vehicle I wanted. Definitely recommend this team! Miguel really helped to get the vehicle I wanted. Definitely recommend this team! More

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Reached out to multiple dealers to do some recon and get the process started. None were as personable and happy to hear from me than the people at Bob Baker Subaru. Each individual I dealt with had the “it’ the process started. None were as personable and happy to hear from me than the people at Bob Baker Subaru. Each individual I dealt with had the “it’s nice to be nice” energy. Luis really took care of me to start the process, and seemed to keep it honest and straight forward with me. He frequently kept in touch, letting me know the ETA on the vehicle arrival from port and if the vehicle sold or not. Never seemed bothered to hear from me or to reach out, which was greatly appreciated. Terrence kindly showed me the ropes on the vehicle and kept in touch with me as well to let me know about the ETA of the vehicle and where I was at. Very personable and knew the car in and out, unfortunately the car we were looking at was in the process of being sold. Came in another day, but Terrence was off, so Miguel kindly took the reigns and showed me the car to test drive when I came in and was kind enough to answer all questions and provided extra insight on things I didn’t know, and also appreciated his personal touch on his thoughts as well. Finally, once I decided I would take the car.. Christy brought it home. It is definitely the hardest part of the process being in the finance office, with BIG numbers flying around and making final decisions. Christy had all the answers to all my questions, and explained them clearly and concisely, and even more if I asked. As complicated of a process as it can be with so many numbers and decision to make, she seemed to simplify it for you and provide soothing music in the background as well. Never rushed or pushed you. Only seemed to try to help make my decisions. She was very considerate of the decisions I had to make for myself and my situation, which every individual would appreciate. This is my second Subaru. I am a Subie fan and am glad to continue to be a part of the Subaru Family. And of course, happy and looking forward to receive service from Bob Baker Subaru. Thanks again and see you guys again soon! More

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