171 Reviews
Write a Review171 Reviews of Miguel Champagnie
September 27, 2022
Efficient, friendly staff. They are knowledgeable and keeps the customer informed. Worked is completed on schedule They are knowledgeable and keeps the customer informed. Worked is completed on schedule More
Other Employees Tagged: Mario Cordova
September 26, 2022
It’s always a pleasures to work with Steve. I highly recommend working with him. I highly recommend working with him. More
Other Employees Tagged: Mario Cordova , Steven Ruiz
September 26, 2022
Miguel was excellent and a pleasure to work with. It took a little longer than I hoped (had to be kept overnight for the fuel pump recall issue) due to the fact I scheduled on-line (maybe look into It took a little longer than I hoped (had to be kept overnight for the fuel pump recall issue) due to the fact I scheduled on-line (maybe look into that) but again, Miguel was up front with the issue and sorted everything out and I truly felt he cared about my experience. More
September 21, 2022
This review is mainly for the service department. Very busy, took a while to fix my warranty issue (cracked cylinder head) which is understandable. My service advisor was great; no issues with his Very busy, took a while to fix my warranty issue (cracked cylinder head) which is understandable. My service advisor was great; no issues with his customer service. However, just wished they had given me a loaner upfront instead of waiting for 2 weeks. Need more loaner cars for your customers. If Mazda wants to be perceived as a luxury brand, they need to start treating their customers like other luxury brands. Making your customer wait 2 weeks for a loaner (and having to call/pester almost daily) knowing that a cracked cylinder head repair would take days, is unacceptable. More
September 09, 2022
The service was speedy, helpful, and thorough! Amy was prompt with her updates and replies. The text and ride share services were a major perk. Amy was prompt with her updates and replies. The text and ride share services were a major perk. More
Other Employees Tagged: Amy Felix
September 08, 2022
Great customer service! I have worked with Amy on several occasions and most recently Miguel. Everyone is super friendly, the service is efficient, and I look forward to my I have worked with Amy on several occasions and most recently Miguel. Everyone is super friendly, the service is efficient, and I look forward to my appointments here. More
September 03, 2022
Always courteous and polite. I get treated well every time I go there. Nice guys who explain everything and take good care of my car. I get treated well every time I go there. Nice guys who explain everything and take good care of my car. More
Other Employees Tagged: Mario Cordova , Steven Ruiz