Mikale Coleman | Page 4

Easy and quick to deal with. Satisfied with car and price I paid. Things were good. Satisfied with car and price I paid. Things were good. More

Helpful 0

Report | Print

Apparently all cars cost $2k more than the list price because you have to buy the total care plus coverage. Then there was extreme pressure to buy other additional coverage that, as best I could figure w because you have to buy the total care plus coverage. Then there was extreme pressure to buy other additional coverage that, as best I could figure w/ the vague pricing the finance person would give me, would cost about $3k more for the cheapest one "that everyone buys"... Not everyone buys it, because I didn't. Additionally, I was told if I use my outside financing they "have to" charge me an additional $1k because they don't usually accept outside financing. They did agree to drop the fee & let me use my outside financing, but lots of pressure for me to at least apply for their financing. It ended up being after 5 pm by the time I got into financing & my bank was closed, so not an option if I wanted to drive the Santa Cruz home that day. I went in to buy a 2022 Santa Cruz SEL Premium for $33,643 w/ my own financing. Initially, I left after they refused to take the additional $2k for the total care plus off & they let me drive away w/o purchasing the car or negotiating down on the price. I ended up going back, paying the $2k extra for the total care plus & using their financing at 5.74 which seems like a good interest rate. I love the car & still feel like I got a good deal, just not as good as I thought I was getting. Also, there's a message saying it needs to be serviced in 6 days, so if I was buying again I would definitely look at that. Mikale was awesome. He even sent me a video of him with the car so that I could see the car I wanted was there on the lot before I headed over. More

Helpful 1

Report | Print

It was one of the most pleasant car buying experiences of my life. I had spoken to them on the phone initially and made an appointment. They gave me directions to the dealership, both on the phone and throug my life. I had spoken to them on the phone initially and made an appointment. They gave me directions to the dealership, both on the phone and through text, and followed up to make sure I got there. My salesman was friendly and personable and didn’t say anything that was not within his power to provide. There were no false promises or statements and it was smooth sailing. Thanks Shottenkirk Hyundai! We love the car. More

Helpful 0

Report | Print

They are efficient and thoughtful in terms of service and inspections. I was out in 15 minutes and made it to the DMV in time, no appointment necessary. inspections. I was out in 15 minutes and made it to the DMV in time, no appointment necessary. More

Helpful 0

Report | Print

Amazing service took great care of me and my wife from start to finish come in and ask for Mikale start to finish come in and ask for Mikale More

Helpful 0

Report | Print

The staff were quick to help us; our repair was finished quicker than we expected at a very reasonable price. I reccomend them. quicker than we expected at a very reasonable price. I reccomend them. More

by BOBHILL8 Verified Customer Verified Customer

Helpful 0

Report | Print