Mikale Coleman

I truly appreciate how fast and easy the process was! Start to finish we were able t get what we needed from our Kia Telluride (trade) and It helped us get into a Z71 Tahoe If you are looking, please Start to finish we were able t get what we needed from our Kia Telluride (trade) and It helped us get into a Z71 Tahoe If you are looking, please do yourself a favor and ask for Mikale Coleman More

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I highly recommend Mikale Coleman. Thank you for your great customer service and for ensuring I had an excellent experience. And thanks for giving half off the side steps to be added o Thank you for your great customer service and for ensuring I had an excellent experience. And thanks for giving half off the side steps to be added onto the truck for my wife. I greatly appreciate it. More

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When customers ask for bed covers a week in advance, knowing they’re gonna get approved for the truck have the parts. knowing they’re gonna get approved for the truck have the parts. More

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i purchased this vehicle from Shottenkirk and the USB charging ports did not work. They told me to take it to a local dealership to fix but they could not as it was an aftermarket radio. Trevor with Fi charging ports did not work. They told me to take it to a local dealership to fix but they could not as it was an aftermarket radio. Trevor with Finance told me to bring it back to the dealership to fix. I live in Arlington so drove down to Granbury only to be told that they couldn't do anything anyway. A solution was to take it to Car Toys who could fix it but would cost $150. Sales / GM refused to reimburse for this repair. This has been on-going now for almost a month since my initial purchase on 6/30 with POOR COMMUNCIATION and Follow-up. I find this level of service completely unacceptable. BACK UP WHAT YOU SELL. You obviously do not care about the customer over $150 and that fact that a general manager was not willing to fix a simple problem such as this baffles me. I wasted gas driving all over trying to get the problem fixed at my own expense that was broken when they sold me the vehicle. Poor More

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The Service team Rocks, they we expeditious and fast got the car back in beter condition than when it came in... the car back in beter condition than when it came in... More

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Got Approved right away got me what I wanted and went the same day didn’t waste my time! Definitely loving my vehicle! same day didn’t waste my time! Definitely loving my vehicle! More

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Mikael treated me like a king I would suggest if you want a dodge or jeep to speak to that young man. He knows his business and got me exactly what I wanted. He is a true professional. a dodge or jeep to speak to that young man. He knows his business and got me exactly what I wanted. He is a true professional. More

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Mikale was an amazing guy to work with . He listened to my wants and help me find what I wanted..Very impressive! Trevor did a great job at getting the finances to my comfort zone Thank He listened to my wants and help me find what I wanted..Very impressive! Trevor did a great job at getting the finances to my comfort zone Thank you to the team Mikale, thank you again. More

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Lee and Anthony were awesome, very happy with the service provided, we'll recommend to others provided, we'll recommend to others More

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