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Mike Adams
251 Reviews
251 Reviews
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251 Reviews of Mike Adams
September 11, 2025
Great customer service and awesome communication. Mike explained what the cause was of why the check engine light had came on and what had to be replaced. Mike explained what the cause was of why the check engine light had came on and what had to be replaced. More
by LPAYNE1908
Verified CustomerOther Employees Tagged: Shawn Holmes , Victoria, Stacey
September 11, 2025
Amazing service and customer service. I Like that they take their time working on my vehicle to make sure the problem was resolved. I Like that they take their time working on my vehicle to make sure the problem was resolved. More
by LPAYNE1908
Other Employees Tagged: Shawn Holmes , Victoria and Stacey
September 08, 2025
Service Advisor, Mike, does not know the difference in transmission FLUSH vs regular transmission oil change. He was informed what my corvette needed & which mechanic was to work on it. (We had talked sev transmission FLUSH vs regular transmission oil change. He was informed what my corvette needed & which mechanic was to work on it. (We had talked several times in the week before to some of the staff & Mike was informed we were coming in) We arrived, had to explain twice what a Transmission FLUSH was & why & which mechanic was to work on it & he still wrote it up wrong & gave to wrong mechanic. On day 2, we arrive to pick up & after paying we realized the receipt was wrong, NO Flush. Go back to see Mike & he tried to tell us that a flush & oil change is the same. My husband explained again the difference & Mike finally went to get Mel, the mechanic who was suppose to work on it originally. Mel apologized & said it was not flushed & if we leave it he would handle it & he did. Mel was GREAT ! Long story short, it took 3 days to get transmission flush & Mike still had a confused look when we left.... Do better Mike, you wasted a lot of my time !! More
by Glenda Townsend
September 06, 2025
I would like to say that the service I received from Mike Adams was less than acceptable. You guys should definitely provide him with some type of extra customer service training. I'm not saying anything neg Adams was less than acceptable. You guys should definitely provide him with some type of extra customer service training. I'm not saying anything negative about him as a person, but as a professional advisor, not even close. More
by Cash256
September 05, 2025
Pleasent experience. Wes was fantastic and took care of all my service needs!! Keep up the great work, Wes!! Wes was fantastic and took care of all my service needs!! Keep up the great work, Wes!! More
by TAYROUSE13
Other Employees Tagged: Jeff Vanhoozer, Wesley Reed , Mike Davis, George Swann
August 30, 2025
I have bought at least three vehicles from them in the past 25 years, really happy with the Tahoe past 25 years, really happy with the Tahoe More
by jwcook57
Other Employees Tagged: Ben Armstrong, Wesley Schrimsher, Barry Hampton, Amy Herndon
August 27, 2025
The people that are at the service department are very courtesy and knowledgeable. I am very grateful for their help. I would recommend them to anyone. very courtesy and knowledgeable. I am very grateful for their help. I would recommend them to anyone. More
by BUCKSHOT1004
Other Employees Tagged: Jeff Vanhoozer, Shawn Holmes, Wesley Reed , Mike Davis, George Swann
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