Mike Adolf

I purchased a car from this lot came back four years later with the same car to buy a second car did I not find a second car but I left with my car devalued from it being jumped by a car salesman who co later with the same car to buy a second car did I not find a second car but I left with my car devalued from it being jumped by a car salesman who connected it wrong. This burned out my entire back up display, radio, weather, siris XM everything gone in a matter of seconds. Try checking all fuses. It is not the fuse. I am now with a car that is worth at least $1000 less than when I pulled onto the lot. Not wanting to take any accountability when trying to speak to Jason, one of the managers, will blow you off for up to two weeks and then give you a “diagnosis” still acting like it’s not their problem. I mean I was a returning customer and this is how you reply.? Mike is sales is special he actually tried to convince me that jumping a car and connecting it wrong, has nothing to do with electrical wiring lol whatttttt?? This is the kind of logical explanation he comes up with. and Jeff in service is a complete liar. He makes promises and deals over the phone and completely backs out Doesn’t return phone calls and talks over you as you’re trying to explain things to him but little does he know he admitted to the damage on his diagnosis paperwork. Your car will be held hostage for days BEFORE they even look at it Trying to super inconvenience you for being asked to do work on a car that they essentially ruined even though you have an appointment. You will be left on hold for 20 to 30 minutes per phone call. If you want your hard earned money, thrown away, this is the place to go to. They like to have family and friends make fake reviews To hide these truthful reviews, but mine will remain on top until my car is back to the way It was when I pulled in to that Buick lot. They will purposely misdiagnose your car and call it an 8 year old wiring issue? Crazy cause the entire unit was working when i got there. This will be also reported to the BBB This is what I get for returning for additional business. I leave with the one car I came with, but worth a xxxx of a lot less. More

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Sold me a 2009 sierra without a carfax and a needed front rotors and struts. I was given a safety report the brakes were not a safety issue according to Mike but the windshield wiper was a safety issue. They rotors and struts. I was given a safety report the brakes were not a safety issue according to Mike but the windshield wiper was a safety issue. They vehicle was not detailed. Jarrod the finance manager put a 2 year warranty for $4000.00 which I didn't want. I confronted him and he said he canceled it. He refuses to email me the information he sent Cory. In headquarters. I think he didn't do it. I have spoken to every manager and they will not help. Omeara GMC is a joke. I'm going to contact Evan Omeara. I never received a carfax which I received from some other dealer. The carfax stated it was in a severe major accident. It should have never been sold to me and is major safety hazard. More

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Loved the car, although it took awhile, we got to a fair price and I was satisfied with the outcome. I recommend the dealership, but be patient. price and I was satisfied with the outcome. I recommend the dealership, but be patient. More

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Our experience with Gilbert and the staff was first, five star. Ritz Carlton level of service. star. Ritz Carlton level of service. More

by Jon.gale Verified Customer Verified Customer

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