Mike Ballard | Page 9

Overall my purchase was fine. Mike was very nice and nice to my kids also. The first time we came in he took the time to show my daughter how a lot of the things on the van we were looking at worked, he even to my kids also. The first time we came in he took the time to show my daughter how a lot of the things on the van we were looking at worked, he even bought my sons candy and soda so that i could get all the paper work done without them distracting me. My only problem with the buying process is the same thing you seem to find at most dealers. I do not like the fact that a price for a vehicle has to me approved by a manager. Sale people should already know what they can and can not sell a vehicle for and save the time of running back and forth to get a deal ok'd. Overall though my experience was good. They did have to order me a trim piece for the van and i have not heard form them yet and it has been a little over two weeks. I hope this is not a situation were i have to call them instead of them calling me when the part comes in. If that is the case then my review on service would drop. More

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