Had a slow, persistent leak in a tire, along with a
needed sensor replacement- exceptional service & communication👍
needed sensor replacement- exceptional service & communication👍
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by jrotvold
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2024 -
Tom Clark Auto Park responded
Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Chevrolet Denton and we look forward to your continued business!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Everyone was great, waiting time was as promised.
Yes I’ll be back next year
Yes I’ll be back next year
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by SWRIGHT28
Verified Customer
Verified Customer
Feb 13, 2024 -
Tom Clark Auto Park responded
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Jarrett is great!
Definitely goes above and beyond. Got new tires and the pricing was competitive and was done well
Definitely goes above and beyond. Got new tires and the pricing was competitive and was done well
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by Tyler Ritchey
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2024 -
Tom Clark Auto Park responded
Tyler, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Jarrett went above and beyond for you. If you have any additional comments and/or questions, please feel free to contact us directly!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great experience getting my Truck's transmission replaced
under the master tech ex warranty , Michael Belew did a great job with all aspects , Diagnostic, warranty approval, parts order, repaired in allotted
under the master tech ex warranty , Michael Belew did a great job with all aspects , Diagnostic, warranty approval, parts order, repaired in allotted rental time so no out of pocket for rental.
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by GREGRUMMER
Verified Customer
Verified Customer
Service Price Transparency
Feb 08, 2024 -
Tom Clark Auto Park responded
We truly appreciate you taking the time to write about your experience at our service department, Greg. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Michael and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I initially took my car to Classic Grapevine where it was
purchased from and was told it would be a week minimum before my car could even be looked at. I called James Wood and they were able to get my car di
purchased from and was told it would be a week minimum before my car could even be looked at. I called James Wood and they were able to get my car diagnosed and repaired in 3 days. I didn’t have to get a rental car because of their excellent shuttle service and my car is working perfectly again. Will only be using James Wood for service in the future.
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by CourtneyL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Both shuttle drivers I had the pleasure of riding with were great. I don’t remember their names though
Feb 06, 2024 -
Tom Clark Auto Park responded
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I bought new here.
Mike and all your staff are courteous, knowledgeable , and genuine. Appt. times always open to me.
Mike and all your staff are courteous, knowledgeable , and genuine. Appt. times always open to me.
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by DURELL63
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tammy Brooks, Jared Laska, Juan
Feb 06, 2024 -
Tom Clark Auto Park responded
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Good service department but why are you now charging 3%
to use a credit card? Are you not charging enough already?
to use a credit card? Are you not charging enough already?
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by KLM0
Verified Customer
Verified Customer
Feb 05, 2024 -
Tom Clark Auto Park responded
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further and explain this, if you could please contact us at your earliest convenience.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great customer service, from beginning to end.
The cashier was even considerate enough to fill out the check for me to sign.
The cashier was even considerate enough to fill out the check for me to sign.
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by LECAPPS
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2024 -
Tom Clark Auto Park responded
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Excellent professional service.
. Very accommodating and considerate. I really appreciated the service. I would recomment it to all friends and associates..
. Very accommodating and considerate. I really appreciated the service. I would recomment it to all friends and associates..
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by ksedgley
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Tom Clark Auto Park responded
Thanks for your kind words! We appreciate our team here at James Wood Chevrolet Denton and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very professional and courteous.
I was kept informed of the progress on the service being completed in a timely manner
I was kept informed of the progress on the service being completed in a timely manner
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by JUDYRUGGERE
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Tom Clark Auto Park responded
Judy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.
Sincerely,
James Wood AutoPark Management | 940-591-9663