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Mike "Big Mike" Tota

Overview Reviews (230) Inventory (793)

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Mike "Big Mike" Tota

Mike "Big Mike" Tota | Page 13

Service Advisor

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.5

230 Reviews

Overview Reviews (230) Inventory (793)

Dealership Experience

7 yrs, 7 mos

Industry Experience

23 yrs, 8 mos

Specialties & Trainings

Jeep Expert, Uconnect Expert, Mopar Expert

Ram Expert, Commercial sales certified

4.5

230 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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230 Reviews of Mike "Big Mike" Tota

March 07, 2022

Dealership Rating

Employee Rating

I purchased the truck that I wanted and was looking for with a professional and quick sales representative. with a professional and quick sales representative. More

by LOUIS.TOTA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 07, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 03, 2022

Dealership Rating

Employee Rating

the go above and beyond every time. Easy to deal with. Friendly people. will be back Easy to deal with. Friendly people. will be back More

by will47

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 24, 2022

Dealership Rating

Employee Rating

The whole team has been great and helpful through the buying process. Mike was exceptional. buying process. Mike was exceptional. More

by kemarchi

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Corbin Chase

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Feb 24, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2022

Dealership Rating

Employee Rating

Nice and easy transaction. Big Mike is top notch and Bowtie made it simple to close. Big Mike is top notch and Bowtie made it simple to close. More

by info96

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Manomat

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Feb 22, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 07, 2022

Dealership Rating

Employee Rating

Very easy to deal with and appreciate the delivery. Glad they had the vehicle we needed in stock. Very good customer service for out of town purchase. they had the vehicle we needed in stock. Very good customer service for out of town purchase. More

by Vsmith4

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Corbin Chase

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Feb 07, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 27, 2022

Dealership Rating

Employee Rating

I always receive the best service here. Questions get answered and I always get the help I need without feeling pressured. Jay and his staff at CCDJR have kept me on the road safely since they opened! answered and I always get the help I need without feeling pressured. Jay and his staff at CCDJR have kept me on the road safely since they opened! More

by CAROLYNMOLTU

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christopher Reid, Mike Castori , Jay Ganzi, Jessica Jimenez, Raymond Powers

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Jan 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2022

Dealership Rating

Employee Rating

Found in my vehicle got the financing I needed the price I wanted treated me good nothing more to say good service I wanted treated me good nothing more to say good service More

by REEDS239

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: JAVIER GONZALEZ

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Jan 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 30, 2021

Dealership Rating

Employee Rating

Very friendly dealership, thumbs up to big Mike for setting up my car and make it at a seamless transaction. setting up my car and make it at a seamless transaction. More

by carlo2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Dec 31, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

December 21, 2021

Dealership Rating

Employee Rating

Although my morning started without my coffee upon my arrival to the dealership. BIG MIKE was able, willing and more than capable to help me.... Thank you for getting the perfect vehicle for us. arrival to the dealership. BIG MIKE was able, willing and more than capable to help me.... Thank you for getting the perfect vehicle for us. More

by daylinem

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Dec 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

December 07, 2021

Dealership Rating

Employee Rating

Always a pleasant experience! Buying my truck and having my other vehicles serviced. Smooth process> my other vehicles serviced. Smooth process> More

by JESSICA.COLLVER

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christopher Reid , Joseph Aviles, Thomas Moore, Patricia Tolson

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Dec 07, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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