Mike "Big Mike" Tota

I had Big Mike for my advisor and he was great! The technician who worked on my Durango was as awesome also! Thank you to all! The technician who worked on my Durango was as awesome also! Thank you to all! More

by doran3605 Verified Customer Verified Customer

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Cris was very professional helped us through this call back like to thank him. I’ve given him the best rating possible thanks Mike and Sandy. back like to thank him. I’ve given him the best rating possible thanks Mike and Sandy. More

by Sbanks2597 Verified Customer Verified Customer

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Big Mike was my service tech and he was amazing. He made my experience so much better, so a big shout out to him He made my experience so much better, so a big shout out to him More

by Julie Verified Customer Verified Customer

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Said they fixed the issue and didn't and now there saying it's normal operation from the purge valve any smart person would unplug it and know it not that. it's normal operation from the purge valve any smart person would unplug it and know it not that. More

by cbwaters71 Verified Customer Verified Customer

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Great service kept me informed and washed my vehicle which was a nice perk. Thanks which was a nice perk. Thanks More

by bozohawg1 Verified Customer Verified Customer

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Big Mike is the best! When you have someone like “Big Mike” you want to make sure you never lose him! When you have someone like “Big Mike” you want to make sure you never lose him! More

by Doug Burkhardt Verified Customer Verified Customer

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This is a wonderful place to get my vehicle serviced. I love the drive in option. I love the drive in option. More

by capnben22 Verified Customer Verified Customer

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Brought my vehicle as heat shield became loose on drive down from Canada. Was taken in and waited to find out a part was needed and would be in the next day. Mike asked me to come back the next day. Once I down from Canada. Was taken in and waited to find out a part was needed and would be in the next day. Mike asked me to come back the next day. Once I was certain the part was in a went down and dropped the vehicle off. The dealership ordered me a Lyft to go home and one to return. It was quite seamless and appreciated. Only glitch was Mike was on lunch when I returned and I had to wait about 20 minutes to get my car. Mike was nice and apologized for the delay. Thank you for the repair! More

by lmpizzo2018 Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ Big Mike in the Service Department is the Best! If you need service on your vehicle, ask for Mike Tota — not Mike Castori. I previously had a bad experience getting a tire patch done under w Best! If you need service on your vehicle, ask for Mike Tota — not Mike Castori. I previously had a bad experience getting a tire patch done under warranty with Mike Castori, and it left me really disappointed with the level of service I received. Everything changed once Big Mike (Mike Tota) stepped in. His customer service is outstanding. He’s polite, patient, and genuinely goes above and beyond to make sure things get done right. After three attempts to repair my truck, Big Mike personally made sure the service techs found and fixed the problem. He didn’t give up, and he kept me updated the entire time. That level of dedication is rare. From now on, he’s the only person I want helping me in the future. If you want the job done right, I highly recommend asking for Big Mike. More

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The employees are always very kind and honest! ! My vehicle had a recall on they were able to order the part which took a week and was able repair and return my car same day ! My vehicle had a recall on they were able to order the part which took a week and was able repair and return my car same day More

by HMARTINEZ980 Verified Customer Verified Customer

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