Mike Brennan

Never Again Awful service. When I leased my car working with Branden a year and a half ago I had an excellent experience. He answered all of my question without m Awful service. When I leased my car working with Branden a year and a half ago I had an excellent experience. He answered all of my question without making me feel dumb. Knowing I wasn’t going to buy out the lease at the end, I chose to bring it to them for all maintenance so they would be familiar with the car and any issues that may have come up. Never received outstanding service from the service department but Carolyn was never rude, and I enjoyed the ease of online scheduling and the perhaps false peace of mind knowing that when my lease was up there wouldn’t be any surprises because they have known the car since the beginning. Began to feel unsafe in the car, which is very concerning given it’s only a year and a half old. I emailed Branden since he was who I had worked with, asking what my options would be to get out of the lease early, and never got a response. I called Mike and had to call him several times before I got a call back, and was told the only option was to pay the remaining balance. I later found my contract and saw that wasn’t true. And then received one of the marketing mailings in the mail offering me almost double what my remaining balance was to take it back so they could sell it as a used car. But then my brakes started making awful noises, with only 10 thousand miles on them. Ridiculous, nothing should be wrong with them at that point. Then I brought my car in for a seasonal tire rotation expecting my summer tires to be put on, not realizing that when I paid for them to be taken off and my snow tires put on in the fall, it didn’t actually happen, they just took my money, lied, and said they did it. After noticeably more difficult handling and a louder drive home, I called and they argued with me and told me that I was wrong when I told them what I thought happened, rather than offering for me to bring it back in for them to take a look. I didn’t realize I couldn’t trust the service department of the dealership from which I leased the car. I will be turning in my lease and never purchasing from them again. Update: GM contacted me because of this review and was semi-willing to work with me, which I do appreciate...but I still have a sour taste in my mouth and will not be changing my review. More

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Love my new Hyundai I am very happy with my new Hyundai Santa Fe. I received the car exactly as promised . I was treated with the highest degree of professionalism. Espe I am very happy with my new Hyundai Santa Fe. I received the car exactly as promised . I was treated with the highest degree of professionalism. Especially by my sales person Richard Brennen I would recommend to anyone looking for a new car. More

by ekplace Verified Customer Verified Customer

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Repeat Customer This is my second lease through Burlington Hyundai so if the repeat business doesn't say it all than I don't know what will. I did my due diligence bu This is my second lease through Burlington Hyundai so if the repeat business doesn't say it all than I don't know what will. I did my due diligence but a few of the dealerships I went to didn't even give me the time of day. In fact Richard was the only sales consultant that called me back and thus was the only one who got my business. Very satisfied! See you in a few years for another Hyundai! More

by austintyoung Verified Customer Verified Customer

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The Brennan Brothers at Burlington Hyundai Rock Thank you Mike and Richard for a wonderful experience with our lease car and working out the mileage for us. I appreciate your help with our daughter' Thank you Mike and Richard for a wonderful experience with our lease car and working out the mileage for us. I appreciate your help with our daughter's past two leases and her new car purchase as well. Best, Sarah Hobart More

by sarah.hobart Verified Customer Verified Customer

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Excellent I recently purchased my first brand new car and wasn't looking forward to the process, which has always been the stereotypical jerky salesman and Fina I recently purchased my first brand new car and wasn't looking forward to the process, which has always been the stereotypical jerky salesman and Finance guys that offer you the bare minimum of what your car is worth and try to convince you otherwise. This was not at all the case with the guys at Burlington Hyundai. Branden greeted me as I walked into the showroom, answered all of my questions both during and in the following days after the sale. He explained everything and made recommendations on what products I might find helpful. I never once felt pressured or pushed into accepting something I didn't want. Definitely the best car buying experience I've ever had. I will gladly return to Burlington Hyundai. More

by cmkleppi Verified Customer Verified Customer

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Z Overall Hyundai got me what I wanted and I appreciate the Hyundai team for their dedication to satisfy the customer.Overall Hyundai got me what I want Overall Hyundai got me what I wanted and I appreciate the Hyundai team for their dedication to satisfy the customer.Overall Hyundai got me what I wanted and I appreciate the Hyundai team for their dedication to satisfy the customer. More

by zamine2007 Verified Customer Verified Customer

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love our hyundai We traded a 2015 Elantra for a new 2017 Elantra. Although there was a lot to love about the 2015 we wanted a little sportier driving experience , whi We traded a 2015 Elantra for a new 2017 Elantra. Although there was a lot to love about the 2015 we wanted a little sportier driving experience , which the 2017 provided. The dealership was great, and our sales person Austyn was very nice. We look forward to our continued business relationship. More

by carolkuhlman Verified Customer Verified Customer

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Satisfied with my transaction I had an enjoyable experience trading in my 2011 Hyundai Sonata for a 2016 Hyundai Elantra. I would recommend Burlington Hyundai to anyone looking to I had an enjoyable experience trading in my 2011 Hyundai Sonata for a 2016 Hyundai Elantra. I would recommend Burlington Hyundai to anyone looking to trade or buy a new or used vehicle. More

by jmiron6604 Verified Customer Verified Customer

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Super happy! Richard Brennan was my sales consultant. Mike Brennan was also very helpful. Both gentlemen were super friendly and helpful. My previous car was total Richard Brennan was my sales consultant. Mike Brennan was also very helpful. Both gentlemen were super friendly and helpful. My previous car was totalled and I was very stressed in trying to find a new car. Richard was very understanding and helpful and made my experience the best that I ever had at any dealership. They were both very sympathetic to my unique situation. I will definitely be happy to continue to do business with them! More

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Exceptional Service The sale was exceptional. Branden was very knowledgeable and great to work with. Thank you Dave Birmingham for getting us what we wanted. Will defini The sale was exceptional. Branden was very knowledgeable and great to work with. Thank you Dave Birmingham for getting us what we wanted. Will definitely do business again. More

by edwardfournier Verified Customer Verified Customer

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