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Mike Brown
Mike Brown at Frank Brown Auto and Truck Ranch
Refer Me

Mike Brown

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
5.0
11 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

English English

5.0

11 Reviews

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11 Reviews of Mike Brown

June 10, 2021

Dealership Rating
Employee Rating

"Mike Brown is the only one I will work with. No..."

- Koleyk Verified Customer

Mike Brown is the only one I will work with. No run-around. Straight to the point! Gets you taken care of!! I’ll recommend him for anybody!

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Recommend Dealer
Yes
Jun 11, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 01, 2021

Dealership Rating
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"I have purchased several cars from Frank Brown and always..."

- DT Verified Customer

I have purchased several cars from Frank Brown and always had great customer service and a great sales experience. Everyone is always very friendly and eager to help.

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Recommend Dealer
Yes
Jun 01, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 06, 2021

Dealership Rating
Employee Rating

"The only dealership we use in town, the best service dept..."

- RonnieBotello Verified Customer

The only dealership we use in town, the best service dept in Lubbock, every time we are always greeted with a hello and a smile

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Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 04, 2021

Dealership Rating
Employee Rating

"This was probably the best car buying experience our..."

- Laura C. Verified Customer

This was probably the best car buying experience our family has had. Mike was great to work with! We would definitely shop here again in the future!

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Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 30, 2021

Dealership Rating
Employee Rating

"Very nice service. I had to tow my car but they gave me a..."

- Kaleb Verified Customer

Very nice service. I had to tow my car but they gave me a ride for free. They were pretty fast to receive the part order for replacement. I have been servicing my Acura car and they are doing very well. Price is fair. People are nice and professional.

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Recommend Dealer
Yes

Other Employees Tagged: Brian Cole

May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 16, 2021

Dealership Rating
Employee Rating

"I would like to thank Frank Brown for giving me a chance..."

- Cheryl Verified Customer

I would like to thank Frank Brown for giving me a chance to to business with them. I would also like to thank Mike Brown for working so hard to get me what I wanted before my birthday he is Awesome thank you

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Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes

May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 13, 2021

Dealership Rating
Employee Rating

"Outstanding service. Mike Brown was certainly helpful..."

- dottie2 Verified Customer

Outstanding service. Mike Brown was certainly helpful with my purchase of my CR-V 2019. Answered all my questions. Stayed in touch with me during the entire purchasing process. Emilio was helpful at closing. He had everything in order for a quick and easy closing

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Recommend Dealer
Yes

Other Employees Tagged: Emilio, Dale (I had questions about a recall)

Apr 14, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 24, 2021

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Employee Rating

"Very pleasant to deal with. They went above and beyond..."

- dbjbhbmb Verified Customer

Very pleasant to deal with. They went above and beyond while we were purchasing our new truck. And the service after the sale has been excellent

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Recommend Dealer
Yes
Mar 26, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 15, 2021

Dealership Rating
Employee Rating

"3rd pickup I have bought from Frank Brown GMC and..."

- deljrfarm Verified Customer

3rd pickup I have bought from Frank Brown GMC and salesman Mike Brown. I have been pleased with all purchases and will continue to use this dealership

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Recommend Dealer
Yes
Mar 16, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 04, 2021

Dealership Rating
Employee Rating

"Really like salesman and my truck and the price. I bought..."

- bjscolorado Verified Customer

Really like salesman and my truck and the price. I bought it sight unseen so had to go with their description. Just wish It would have been described in more detail about condition. It was described as really nice, super clean, with no problems. Reality was lots and lots of door dings, damage to front bumper, broken and partially missing fog light, cracked leather drivers seat cushion, large carpet stains under floormats, custom wheels with lots of scratches, missing tow mirror plastic cover, vortex engine cover laying loosely in engine compartment, missing 2 (out of 4) air filter housing screws. I discovered all this in ten minutes after getting it home. I could live with all that stuff, sure would be nice if they had told me before buying, Also I would expect a good service shop to fix missing screws and loose panels broken fog lights before selling. Cosmetics just nice to know what you can't really see in pictures. With people buying cars on the internet these days I would suggest accurate descriptions but each person has different ideas of great shape, clean, etc...

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Recommend Dealer
Yes
Mar 05, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Rick Swindell IT Director Frank Brown GMC Honda

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