Mike Brown
Mike Brown at Frank Brown Auto and Truck Ranch
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Mike Brown

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
5.0
41 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

31 yrs, 8 mos

Languages Spoken

English English

5.0

41 Reviews

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41 Reviews of Mike Brown

August 10, 2022

Dealership Rating

Great service. Fast process. Salesman was knowledgeable of the vehicle we wanted. The only thing was that finance did not offer an extended warranty. More

by 62.scoutmaster
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson Hall

Aug 12, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 03, 2022

Dealership Rating
Employee Rating

It was the easiest trade I made in a long time the salesman was fun to deal with More

by cwfmcf
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 04, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 29, 2022

Dealership Rating
Employee Rating

Honest service! Excellent service! They did not make it complicated or dreaded process. It was smooth, simple & the vehicle is wonderful! Use them with no regrets!!! More

by parkerfam04
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 29, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 23, 2022

Dealership Rating
Employee Rating

Out standing courteous service you can count on. Best service in town from professionals. Great job. More

by degerton
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 25, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 07, 2022

Dealership Rating
Employee Rating

Every time I take my car for service everyone is friendly and the job is done quickly and efficiently. More

by gabrielamd4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 08, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 28, 2022

Dealership Rating
Employee Rating

Prompt and courteous service. I was Kept abreast of the repair work through the entire process. More

by Mistrot45
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jun 29, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 27, 2022

Dealership Rating
Employee Rating

Very nice people, fast service, and totally reliable. The wait time for my oill change and tire rotation was great.Highly recommend them! More

by littlemissred3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson Hall

Jun 01, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 23, 2022

Dealership Rating
Employee Rating

Very good dealership. Friendly people and good customer service. No dealer markups on vehicles which is hard to find these days. More

by Eagle
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
May 24, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 20, 2022

Dealership Rating
Employee Rating

Mike Brown is great to work with. This is the third vehicle I have bought from this dealership. He is quick to respond and never too busy to answer your questions. You don’t have to d More

by Eagle
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
May 24, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 17, 2022

Dealership Rating
Employee Rating

The total experience was great! No hassle, no pressure. I told them what I was looking for and they got it!! Thanks More

by mickeywatkins
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen

May 18, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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