" Customer service after the sale is non existing."
Purchased a truck,went on vacation out of state the vehicle broke.Was at dealership for three weeks getting fix. Had to fly home and fly back to retrieve the vehicle, contacted Mike Buhler and he transfer the call to the service dept I left a message did not get response. Finally three days later contacted Mike again.finally the service dept responded. Would not recommend this dealership had not been contacted by Mike or the service dept for any assistance.
"Very nice clean professional dealership and the staff..."
Very nice clean professional dealership and the staff works very hard to help you find what you need. Mike buhler was great to work with and made sure i got the truck i wanted ..i will definitely come back for my next truck thank you lenz
"My wife and I worked with Mike Buhler on the purchase of..."
My wife and I worked with Mike Buhler on the purchase of a 2019 F 150. Mike made to whole experience smooth and enjoyable. There were no surprises or added items along the way. We were very satisfied with how we were treated and would not hesitate to recommend Lenz to others.
"Amazing buying experience!! Mike was wonderful. He never..."
- Rick & Sue
Amazing buying experience!! Mike was wonderful. He never pressured us, was knowledgeable about vehicles, honest, listened to what we were looking for, just went the extra mile for us. The most relaxing buying experience we've ever had! Great work Mike!! Would recommend Mike and Lenz auto to anyone looking to buy.
"We found a truck during an internet search that we loved..."
- Jim and Marcy
We found a truck during an internet search that we loved from the photos. When we called to inquire about it we were connected with Mike Buhler. Mike was so nice and patient with us. We live over 4 hours away, so we asked a lot of questions before deciding to drive all the way from Illinois. Mike was wonderful to work with. He answered all of our questions, and was able to secure financing for us with a great rate over the phone so we knew what deal we were getting before making the drive. We were just hopeful the truck lived up to the pictures and how he described it. It honestly surpassed our expectations. And the service when we got there was incredible. Brandon in the finance department took over and had us out the door in our new truck in no time. It was truly a low pressure and easy process. We have never had a better truck buying experience. We would honestly recommend Mike, Brandon and Lenz Truck to anyone!
"I had a very good experience. Mike Buhler is the man!"
Today was the first time I've been to Lenz. Mike Buhler was excellent to work with. He made every step of the process easy to navigate. There was no pressure like there is with other dealers. I will be back in the future!
"Mike is amazing. Absolutely the best experience I've had..."
Mike is amazing. Absolutely the best experience I've had buying a vehicle to date. Aside from buying the truck, the knowledge gained was worth the trip alone.
"3rd truck purchased!"
There is a definite reason why we returned to Lenz Truck for the 3rd time and that's because these people wrote the book on customer service/satisfaction and vehicle quality! Mike has been a absolute pleasure to deal with each time assuring that we don't leave until we are happy. There is something to be said about walking into this business 3 times and having the relationship consistency other dealers wish they had. Also, thank you Dave for working our numbers into a great package! Regards, Dan & Karon
"1st time working with this dealership and great..."
1st time working with this dealership and great experience! Two hours from us, found the vehicle thru Edmunds and Mike Buhler had an email to us immediately. He did a walk around video via text for us and worked out a price all over the phone. We drove there and only spent about 15 minutes in his office and we were on our way home with our daughters new car. Great experience and highly recommend!!!
"He was an amazing sales men made me feel comfortable with..."
He was an amazing sales men made me feel comfortable with no rushing decisions and I knew exactly what he was talking about when he was talking to me about things and was a straight forward guy no bs and that's what I like about sales men cause I dont like getting sold on crap. My experience here was amazing and I'd recommend Mike to anyone that's interested in buying a truck.