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Mike Capasse

Overview Reviews (752)

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Mike Capasse

Mike Capasse | Page 2

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

752 Reviews

Overview Reviews (752)

Dealership Experience

7 yrs, 2 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English

4.9

752 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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752 Reviews of Mike Capasse

September 02, 2026

Dealership Rating

Employee Rating

Very helpful and polite and on tıme and a pleasure to deal wıth thank you deal wıth thank you More

by jgrossman3432

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Sep 02, 2026 -

Sawyer Chevrolet responded

We’re glad our service team could provide prompt, courteous care for your Chevrolet Trailblazer. Knowing you found the experience enjoyable means a lot to us.

August 27, 2026

Dealership Rating

Employee Rating

This is the best service center with very friendly customer service personnel. We know in going here we are getting the best service. I recommend them highly. Mike, Rebecca and MJ are the best and kno customer service personnel. We know in going here we are getting the best service. I recommend them highly. Mike, Rebecca and MJ are the best and know there stuff. You couldn't ask for any better. We look forward to seeing them and working with them. More

by mrs_myers

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 27, 2026 -

Sawyer Chevrolet responded

Knowing you feel confident in the service provided at our center and that you find our team welcoming means a great deal to us. Mike and our service team look forward to welcoming you and caring for your Pacifica again.

August 26, 2026

Dealership Rating

Employee Rating

Service department is top rate. Extremely friendly and knowledgeable. Special shout out to Mike Capasse who I deal with most of the time. He's efficient and explains everything in Extremely friendly and knowledgeable. Special shout out to Mike Capasse who I deal with most of the time. He's efficient and explains everything in layman terms so anyone can understand. Very satisfied with the dealership in general. Thanks,Tom Ott More

by Tkometfan

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 27, 2026 -

Sawyer Chevrolet responded

Your note about Mike’s clear explanations and friendly service reflects our service department’s dedication to making every visit easy. We appreciate you choosing our dealership for your Chevrolet Silverado 1500 service. Knowing that you found our team knowledgeable and efficient means a lot to us.

August 25, 2026

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Was in and out in no time. The problem wasn't what I thought it was. Friendly and very professional. The problem wasn't what I thought it was. Friendly and very professional. More

by FHAMM

Verified Customer

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Recommend Dealer

Yes

Aug 25, 2026 -

Sawyer Chevrolet responded

Our team is pleased we could identify the root cause of your Blazer’s issue so quickly. It’s rewarding to know the service felt welcoming and professional.

August 25, 2026

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Employee Rating

Went in for my first oil and filter change (free) and the service was done in less than an hour from the time I arrived. Great job service was done in less than an hour from the time I arrived. Great job More

by hamptongar

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 25, 2026 -

Sawyer Chevrolet responded

Your note about completing the free oil and filter change on your Chevrolet Tahoe in under an hour highlights our service team’s efficiency. Our service team is pleased we could get you back on the road so quickly.

August 22, 2026

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Friendly and professional staff. Gives detailed description of service need or suggested on your vehicle Gives detailed description of service need or suggested on your vehicle More

by ccole2910

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Recommend Dealer

Yes

Aug 23, 2026 -

Sawyer Chevrolet responded

Our service department enjoyed providing clear explanations of every recommended service for your Chevrolet Equinox. Your kind words about our team’s professionalism and friendly approach mean a lot to us.

August 20, 2026

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Employee Rating

I was greeted promptly and Mike Capasse went over what would be done and the charges. As promised my Equinox was ready within 2 hour window. would be done and the charges. As promised my Equinox was ready within 2 hour window. More

by bdecker2

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 20, 2026 -

Sawyer Chevrolet responded

Your note about our prompt greeting and Mike’s clear breakdown of the work and costs highlights what we aim for in every service visit. Hearing that your Equinox was ready within the promised two-hour window means a lot to our service team.

August 19, 2026

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The service at sawyer chevy is always great. They are thorough, honest, and fair. I've always been pleased with their service and communication. They are thorough, honest, and fair. I've always been pleased with their service and communication. More

by Dave Merchant

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Recommend Dealer

Yes

Aug 19, 2026 -

Sawyer Chevrolet responded

Your praise of our thorough, honest and fair approach underscores our commitment to quality service. We’re glad the service on your GMC Sierra 2500 always meets your expectations and that our communication remains clear. Thank you for your continued trust in our service department.

August 14, 2026

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Always a positive experience. Service people great to work with and worked finding all discounts. Service people great to work with and worked finding all discounts. More

by DLCOYNE59

Verified Customer

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Recommend Dealer

Yes

Aug 14, 2026 -

Sawyer Chevrolet responded

Your mention of our service team uncovering every available discount shows how much you value savings. Knowing that each service visit for your Equinox leaves you satisfied means a lot to our service department.

August 10, 2026

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Employee Rating

Never a problem when service is needed for my vehicle. Mike and his staff are always prompt and courteous. Mike and his staff are always prompt and courteous. More

by LARRYSTUPPLEBEEN

Verified Customer

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Recommend Dealer

Yes

Aug 10, 2026 -

Sawyer Chevrolet responded

Consistently prompt and courteous service is at the heart of how our service department operates. Mike and his team are pleased to hear that servicing your Chevrolet Silverado 1500 goes smoothly each time. Your five-star rating means a great deal to our team.