Mike Capasse
Mike Capasse at Sawyer Chevrolet

Mike Capasse | Page 48

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9
720 Reviews

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mike Capasse

January 07, 2023

Dealership Rating
Employee Rating

This has been my first experience with a smaller, family run dealership and so far has proven to be a great choice when it comes to service and scheduling of my new vehicle! More

by tat12jiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Fred Hayes

Jan 07, 2023

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

January 06, 2023

Dealership Rating
Employee Rating

The service staff have been professional and effective, but that does little to obscure the dealership's overall abusive profiteering. Nearly the entire industry responded to the pandemic with near-piracy, More

by bvsbvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Jan 07, 2023

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

January 06, 2023

Dealership Rating
Employee Rating

Helpful, pleasant and competent. They took the time to listen and addressed the problem quickly and efficiently. I travel an hour out of my way just to use this dealership. Finally f More

by mle5003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Fred Hayes, Brittany Trabona, Chris (the tech who serviced my truck)

Jan 07, 2023

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

January 06, 2023

Dealership Rating
Employee Rating

Always great service. They always get me in out quickly. Thank you to the Sawyer team! More

by tdabrowski91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Dabrowski, David Adsit , Brittany Trabona

Jan 06, 2023

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

Dealership Rating
Employee Rating

Always top notch service, well beyond expectations. Barry in the sales dept., and all of those in the service dept. Brianna, Brittany, and Mike, are terrific! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Jan 06, 2023

Sawyer Chevrolet responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business, Amy.

January 03, 2023

Dealership Rating
Employee Rating

There was friendly and efficient service. The waiting area was clean and comfortable. I was kept informed of progress. More

by Rich E
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Fred Hayes, Brittany Trabona

Jan 03, 2023

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet. We look forward to serving you in the future, Rich!

January 02, 2023

Dealership Rating
Employee Rating

Everyone is very pleasant and there is a comfortable place to sit to wait for your car to be serviced More

by tjkweld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Jan 03, 2023

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet; we look forward to having you as a valued customer for many years to come!

December 31, 2022

Dealership Rating
Employee Rating

There was prompt, friendly and efficient service. The customer waiting area was clean and comfortable. I was kept informed of progress. More

by gmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Dec 31, 2022

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 30, 2022

Dealership Rating
Employee Rating

The people are always friendly and take the time to answer any questions you may have. I have never had a bad experience. More

by SANDYMERRITT06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Dec 31, 2022

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

December 30, 2022

Dealership Rating
Employee Rating

Friendly and always honest. Every time I go in there they kind and nice to me. More

by brian.r.farrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Dec 31, 2022

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

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