Mike Capasse
Mike Capasse at Sawyer Chevrolet

Mike Capasse | Page 50

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me
4.9
720 Reviews

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mike Capasse

December 15, 2022

Dealership Rating
Employee Rating

Brianna was extremely helpful and kept me informed about my silverado keep up the great work More

by stripertaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Dec 16, 2022

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad to hear that Brianna was able to help, and we hope to see you again!

Dec 16, 2022

stripertaker responded

My email address is stripertaker @icloud.com

December 15, 2022

Dealership Rating
Employee Rating

Your crew was very accommodating. They kept me informed as to what was going on with my car and what the problems were. I was very impressed. More

by iamru1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2022

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Great service they had my car done when they said it would be and there were no surprise costs at the end. More

by andrewjvarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Dec 09, 2022

Sawyer Chevrolet responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

December 08, 2022

Dealership Rating
Employee Rating

Service department personnel were very friendly and helpful. Kept me posted on the status of my car during my visit. More

by mcavoy775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Dec 09, 2022

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

December 08, 2022

Dealership Rating
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To whom this may concern this is my second vehicle having problems with it my first one was eating up my squirrels and toes out or exchanged now I have this equinox and having technical problems and they can More

by bronxcheech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Sawyer Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 09, 2022

bronxcheech responded

I would like to thank tim day and Michael in service department for going beyond helping me in this resolved I would like to thank everyone in them for the help they have given to me and the fast service and I wish them a merry Christmas they have got my problem fits with the OnStar and everything else is working now I'm happy and very glad to have that team there thank you thank you

November 19, 2022

Dealership Rating
Employee Rating

A very smooth visit. I was there for a recall on a vehicle purchased there 14 years ago!!! They took care of the issue and Mike was extremely thorough in his explanation More

by jjcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2022

jjcsmith responded

Thank you!!!

November 07, 2022

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They have always been courteous and willing to help. I have recommended them to my family and friends and will not buy my cars anywhere else More

by dannijo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Nov 07, 2022

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2022

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Employee Rating

Very courteous and efficient at the front desk, with timely service and great follow up. More

by josephwsoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Nov 07, 2022

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 07, 2022

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Employee Rating

Fast and friendly service. Very helpful with questions that I had for future visits. Overall good experience More

by ericaalmstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Erica, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

November 07, 2022

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Employee Rating

Sawyer never fails to disappoint whenever I either buy from the floor, or continue to bring my vehicle in for service. Mike Capasse is very helpful and knowledgeable. They treat everyone great and I love More

by mcks0120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Dabrowski, Mark Brandow, David Adsit , Brianna Caron, Brittany Trabona

Nov 07, 2022

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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