Mike Capasse
Mike Capasse at Sawyer Chevrolet

Mike Capasse | Page 65

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me
4.9
687 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

4.9

687 Reviews

Write a Review

687 Reviews of Mike Capasse

July 20, 2021

Dealership Rating
Employee Rating

Excellent service, always have very good experience.The customer service people are professional and accommodating. It’s truly a pleasure having my Silverado serviced at Sawyer More

by pakeenan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2021

Dealership Rating
Employee Rating

Wonderful service, done in a timely fashion, as usual. The staff is always very pleasant and professional. They do not try to sell you services that are not needed and just do what is required. More

by dsak6395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Jul 08, 2021

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

Dealership Rating
Employee Rating

Good efficient service and staff for pricing and needs. Time was quick and easy to set up appointment for car service or oil change due. More

by ransom7379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Jul 01, 2021

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

Dealership Rating
Employee Rating

Service is good, Friendly sales person, The price is fair More

by frankp127
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jones

Jun 28, 2021

Sawyer Chevrolet responded

Frank, here at Sawyer Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 18, 2021

Dealership Rating
Employee Rating

Great service never had any complaints. Appointments are on time. Went for breakfast and came back. My truck was ready. Paid my bill and I was on my way. Thanks Sawyer. More

by fnoftell@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Adsit , Fred Hayes

Jun 21, 2021

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate this fantastic review for our service department. We're glad to hear we delivered such a great experience!

April 23, 2021

Dealership Rating
Employee Rating

Will never go there again! Worst customer service in the service department! Made an appointment for the hood latch sensor,issue with the taillight and inspection! Dropped the truck off the evening before b More

by s_zouky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Asare, Brianna Caron

May 10, 2021

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 19, 2021

Dealership Rating
Employee Rating

Thanks for the great service. It was fast and the job was done right! Everyone was friendly and helpful. I would recommend Sawyer. Ed DuPont More

by Ed DuPont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Apr 19, 2021

Sawyer Chevrolet responded

Thank you for sharing your thoughts about your great experience with Sawyer Chevrolet, Ed. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you anytime!

April 19, 2021

Dealership Rating
Employee Rating

The best customer service. They kept me up to date on what was being done and gave suggestions to work that should be done. Overall best experience with a dealship. More

by AlMyers1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Apr 19, 2021

Sawyer Chevrolet responded

Thank you for your very kind review, Al. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

April 14, 2021

Dealership Rating
Employee Rating

Good service.Friendly staff.Like the video sent that shows work preformed. Appointments available for YOUR convenience.Always been ready on time or earlier than promised. More

by Mark L DiPace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Apr 15, 2021

Sawyer Chevrolet responded

Thank you, Mark, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2021

Dealership Rating
Employee Rating

I always bring my car to the dealership in which I purchased, because who knows your car better than them from day one. Thank you! More

by CAROLSAPCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Apr 11, 2021

Sawyer Chevrolet responded

Carol, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

...
65
...