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Mike Capasse

Overview Reviews (752)

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Mike Capasse

Mike Capasse | Page 69

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

752 Reviews

Overview Reviews (752)

Dealership Experience

7 yrs, 2 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English

4.9

752 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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752 Reviews of Mike Capasse

November 22, 2021

Dealership Rating

Employee Rating

The staff at the dealership are very knowledgeable and they are able to answer our questions they are able to answer our questions More

by DBDONNIE61

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

Nov 22, 2021 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sawyer Chevrolet. Please don't hesitate to reach out if you need anything else.

November 20, 2021

Dealership Rating

Employee Rating

Outstanding! I recently moved to the area and did not buy my truck from Sawyer yet they treated me like I bought 10! my truck from Sawyer yet they treated me like I bought 10! More

by VWXY47

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 21, 2021 -

Sawyer Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2021

Dealership Rating

Employee Rating

I always have a good experience at Sawyer Chevrolet service dept. Honest and professional. Thanks Mike and Dave! service dept. Honest and professional. Thanks Mike and Dave! More

by swedelander29

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 21, 2021 -

Sawyer Chevrolet responded

We are very happy Mike and Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2021

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Employee Rating

Very easy dealing with all the professionals at the dealership and service department. Very satisfied dealership and service department. Very satisfied More

by tmcpeace

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 19, 2021 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2021

Dealership Rating

Employee Rating

Very good service and why I go there even though a little bit more expensive. bit more expensive. More

by mmathews8960

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 19, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

November 08, 2021

Dealership Rating

Employee Rating

On time and courteous. I like the service video that they do. Always a pleasure do. Always a pleasure More

by LAW-NGUY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 09, 2021 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear Michael,, Mike and Brianna were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2021

Dealership Rating

Employee Rating

Everyone is very polite, and helpful. They explain everything they’re going to do and always ask if they can help with any questions you might have. everything they’re going to do and always ask if they can help with any questions you might have. More

by rittib

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 09, 2021 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2021

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Employee Rating

While visiting upstate my 2017 car battery died. I had to jump it twice but on the second time several warning lights came on. Not wanting to take a chance driving home I stopped in at Sawyer Chevy. I didn't jump it twice but on the second time several warning lights came on. Not wanting to take a chance driving home I stopped in at Sawyer Chevy. I didn't have an appointment and explained my predicament. They got me in and in 2 hours time they had the problem fixed. E More

by ITKVN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Nov 04, 2021 -

Sawyer Chevrolet responded

November 03, 2021

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Employee Rating

In the service department the staff was very professional. The waiting time for my oil change rotation of the tires and inspection they caught me an hour. It was just an hour. I was impressed by professional. The waiting time for my oil change rotation of the tires and inspection they caught me an hour. It was just an hour. I was impressed by receiving the email that was a virtual on my oil change and service that was very professional I think. More

by kurtmgremer

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Asare, Brianna Caron, The gentleman who changed my oil rotated the tires and inspection sent me a virtual email I believe that was the man to change my oil parked my truck like I said very professional I would definitely come back

Nov 04, 2021 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

November 03, 2021

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Employee Rating

Service was very helpful and pleasant to deal with and our salesman Barry always goes out of his way to help us. our salesman Barry always goes out of his way to help us. More

by Laura

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 04, 2021 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!