Mike Carroll
Mike Carroll at Classic Cadillac

Mike Carroll

Classic Cadillac

8470 Tyler Blvd
Mentor, OH 44060

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Mike Carroll

April 18, 2026

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Employee Rating

The service was excellent, the wait time was excellent, the staff was polite and kind, I will refer anyone to Classic Cadillac. More

by salenathomas82
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago

April 14, 2026

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Everyone was friendly and polite and was knowledgeable about what was to take place, keep up the good work More

by uherron
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago

Apr 15, 2026

Classic Cadillac responded

Thank you!

April 10, 2026

Dealership Rating
Employee Rating

The service department has great customer service. On time. Answer my questions in a manner I can understand. Very helpful. More

by joanjochumins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago

Apr 15, 2026

Classic Cadillac responded

Thank you, Joan!

April 08, 2026

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Employee Rating

I have experienced great service from the personal once the miscommunication of the parts required for my repair was achieved. The service personal demonstrated great professionalism. . More

by RFGIELING
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago

Apr 16, 2026

Classic Cadillac responded

Thanks for the review!

March 20, 2026

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Employee Rating

Easy peasy. Classic picked up on schedule and did complete update on the electric Lyriq very timely. Returned the car clearer and all updates timely. More

by tje
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago

Apr 15, 2026

Classic Cadillac responded

Thank you!

February 19, 2026

Dealership Rating
Employee Rating

They did a great job as always , not only changed the oil but rotated the tires and cleaned the car More

by TONY
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Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago

Apr 15, 2026

Classic Cadillac responded

Thank you, Tony!

February 14, 2026

Dealership Rating
Employee Rating

Matt annd Tom are always professional and awesome to work with. Porter did a great job too! More

by TBLEICH0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago , Tanner Bleck

Apr 15, 2026

Classic Cadillac responded

Thank you!

February 10, 2026

Dealership Rating
Employee Rating

Everyone there is very nice, friendly, work is done very quickly, the car comes back so clean neatly I appreciate all the service and the people go there. This is my fourth Cadillac in three years, highly r More

by RONPATDALE
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Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2026

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Employee Rating

Great dealership, courteous professional follows up on appointments best dealership for Cadillac owners ever in the world More

by pastora.lighthouse
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago , Tanner Bleck

January 18, 2026

Dealership Rating
Employee Rating

Huge thank you to Gloria at Cadillac Mentor! She made the entire process seamless with great follow-up and communication. She promised to help me out of a tough situation and truly delivered. More

by tee4206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Peter Drago , Tanner Bleck, Gloria

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