Mike Cescato | Page 3

My service advisor Mike, was amazing. He explained everything and kept m e updated on the progress of my service. My car was returned to me clean. Thank you, Infiniti of Orland. He explained everything and kept m e updated on the progress of my service. My car was returned to me clean. Thank you, Infiniti of Orland. More

by DEBYANN1A Verified Customer Verified Customer

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Good service. I received a call that a part was recalled on my 2021 QX50. The part was replaced and I needed a new battery. Michael, the service representative ass I received a call that a part was recalled on my 2021 QX50. The part was replaced and I needed a new battery. Michael, the service representative assisted me with a coupon to lower the price and always informed me of the status of my car. More

by DAINA.NELSON Verified Customer Verified Customer

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Mike is fantastic! He is knowledgeable, kind, helpful and friendly. I appreciate his help and listen to his advice on how to maintain and service my car. Happy he is on He is knowledgeable, kind, helpful and friendly. I appreciate his help and listen to his advice on how to maintain and service my car. Happy he is on your team! More

by evaml1022 Verified Customer Verified Customer

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Work on my vehicle was good. Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I paid premium price, which I expected. This was a poor experience. More

by drd428 Verified Customer Verified Customer

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Everything went perfect. Picked the vehicle up and dropped it off with all issues resolved. Picked the vehicle up and dropped it off with all issues resolved. More

by JOE@DOWLINGFINANCIAL.COM Verified Customer Verified Customer

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Great communication and phenomenal service this dealership got me in and out in a timely manner and kept me in the loop on everything going on dealership got me in and out in a timely manner and kept me in the loop on everything going on More

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Everything went fine. My service got Mike to kill me really well.thank you very much My service got Mike to kill me really well.thank you very much More

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They always have lexible appointments with fast service and keep you updated regarding your service. and keep you updated regarding your service. More

by DMAMEDIA Verified Customer Verified Customer

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Service Advisor didn’t initially inform me of recommended maintenance, I would’ve had some of the services performed, but I wasn’t made aware until I paid for my services, text message regarding maintenance maintenance, I would’ve had some of the services performed, but I wasn’t made aware until I paid for my services, text message regarding maintenance didn’t come through until I left the dealership, hasn’t been the same at this location for a while, I’ll be looking for another business to have my vehicle serviced! Furthermore, my windshield washer fluid light was on, and still on when they returned my vehicle, but according to their checklist, windshield washer fluid was fine, which lets me know they didn’t check it! More

by Back on Q Verified Customer Verified Customer

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On time, took my car in right away, efficient, and they kept me informed of progress along the way. kept me informed of progress along the way. More

by DMAMEDIA Verified Customer Verified Customer

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