Mike Cescato | Page 5
Service Advisor
INFINITI Of Orland Park
8550 W 159th Street
Orland Park, IL 60462
161 Reviews
Write a Review161 Reviews of Mike Cescato
September 09, 2025
Everyone here is concerned with giving the customer complete satisfaction. Professional and personable service. They go above and beyond. complete satisfaction. Professional and personable service. They go above and beyond. More
Other Employees Tagged: Christine Griswold , LaToya Tenton
September 08, 2025
My appointment was scheduled @ 1 pm and my vehicle was scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete the service. After evaluating the service needed and expected time to complete the services. At my request I was given the Uber services for the time to complete the service’s. The uber service was excellent, I was able to complete a commitment near by , and received return uber service . I would rate my service over and beyond my expectations. The service cost was reasonable and I also received a coupon discount. My vehicle looked brand new after the included car wash. I have been a customer for a longtime and plan on continuing receiving service with this dealership, hopefully, the friendly competent service, Michael provided will be a ongoing experience. More
August 21, 2025
Mike was amazing throughout this process. I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty program once the body shop completed their work. He has always given me good advise since the start of my ownership. I know sometimes he is tired and frustrated, but he maintains a professional posture and gets the job done. This is why my confidence is high in Mike's care of my car. I feel heard and not dismissed. That means a lot. More
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