"Great personal service, helpful and friendly -- no pressure"
My salesman John really listened to me and tried to figure out what best suited my needs and style, plus he was just really friendly and inspired confidence with his knowledge and demeanor. He offered little things that went beyond what was expected. Everyone I encountered as part of my transaction was exceptionally pleasant and helpful (Dany, Mike, Tamer). I was at least hoping for painless, but these gentlemen made sure my experience was much more -- easy and pleasurable. Thanks to all of them!
"4th car purchased from Gerald Hyundai"
I contacted Mike Chino, the sales manager and asked him for the best price he could give me on two different new Hyundai's. I also asked him to ball park what my trade in was worth, without him even seeing it first. Within 5 minutes he gave me prices on both of the cars I was inquiring about. He also gave me a number for my trade in. This all took place over the phone.
Today I drove out to Gerald and test drove both the cars I was inquiring about. Picked the one I liked better. Mike assigned me to salesman Pete Mendoza. Pete's awesome. I didn't even get to the dealership until 4 pm or so. I was on my home in my new vehicle a couple hours later.
Gerald Hyundai is without question the best dealership I've ever dealt with. I've purchased a lot of new cars over the years. At Gerald, there's no haggling, no nonsense, just a straight up fantastic deal, and true professionals to deal with. I'd be remiss if I didn't mention Dany Khochaba, who now in the finance office. He was my first salesman for three Hyundai's. Great to see him again today. Also said hello to Nick Smiley, the great GM there. Buying a new car can be a hassle if you're not dealing with awesome pro's like the staff at Gerald. A huge tip of the cap to you guys. You made me a great deal, as usual, and I love my new Hyundai. Thank you very much for the great service guys. This dealership is the only one I'll ever deal with. They make it so easy and hassle free to buy a car, it's very refreshing. Sincerely, John and Donna W
Brian York and Mike Chino listened and worked with
us. Both are very knowledgeable and helped us find what we were looking for when
we experienced difficulties. They listened, suggested and solved our questions which
provided a car that met our needs.
Recommend visiting with them for your next automobile purchase.
I recommend this dealership for sure. Everyone was friendly, courteous. No pushy sales. Mike Chino and Genci took care of my needs. I actually was unable to get a car the 1st time I went in. My own personal reasons, not the dealership. After I left I didn't get pushy calls to buy a car. I came back a couple months later and was able to get a car. Thank you both!
"My 2018 Sonata"
It was a great experience. Everyone was professional! I will definitely go back to buy another car there in the near future. Overall, pleasant experience and I got a great new car.
"My Experience at Gerald Hyundai in North Aurora, Illinois"
This was my first purchase of a Hyundai (Sonata). I was particularly pleased with the sales people that worked with us, in particular Sisnik Shala, Mike Chino,and the business manager. Sisnik was high energy, very friendly and has an uplifting backstory of his life. I would think you would want to try and keep him in your organization. Mike Chino was also very friendly and I found him to be clear and concise. Everyone I spoke to briefly was friendly and helpful. The facility was bright, clean, and the waiting room was quite nice. If the service department holds up its end of the warranty I will be a repeat customer.
Very happy with the timeliness, professionalism and willingness to help resolve my issues. It would have been great to get a more detailed explanation of why my 2015 Sonata Sport broke down.
They gave us a good price. Gave a test drive gift card. Never met anyone in service dept. which is important. Many cars to choose from.
Other Employees Tagged:
We will continue to purchase from this dealer in the future. The staff does a great job before during and after the purchase . Great job!!
Gerald was very nice to deal with. Fisnik was very knowledgeable about the vehicle and gave a good test drive while explaining features of car. Mike Chino is very nice to do business with, entire deal was done in under two hours from when when I first walked in. Dany made the finance experience very friendly and was patient explaining the process to my daughter as this was her first car. Would definitely recommend Gerald Hyundai.