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Mike Ciccone

Overview Reviews (44) Inventory (145)

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Mike Ciccone

Service Advisor

Honda of Toms River

346 Route 37 East
Toms River, NJ 08753

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4.8

44 Reviews

Overview Reviews (44) Inventory (145)

4.8

44 Reviews

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44 Reviews of Mike Ciccone

July 11, 2025

Dealership Rating

Employee Rating

All work was done in a timely manner, and my tech kept up with me about all or any issues. I have used Tom’s River Honda many times, and my wife bought her first Honda Accord there. The waiting room is more with me about all or any issues. I have used Tom’s River Honda many times, and my wife bought her first Honda Accord there. The waiting room is more than comfortable, and they have coffee, which was a plus for me! I always use Tom’s River Honda for any servicing needs that I may have. Thank you. More

by JOSEPHPAPERNIK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Scelfo

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Jul 11, 2025 -

Honda of Toms River responded

Thank you for your kind words, Joseph! We're thrilled to hear that you had a great experience with Honda of Toms River and appreciate your loyalty over the years. It's wonderful that you found our waiting room comfortable and enjoyed the coffee! We look forward to assisting you and your wife with your automotive needs in the future. Thank you for choosing us! Sincerely, The Honda of Toms River Team

July 10, 2025

Dealership Rating

Employee Rating

Once again, my buying experience with Adel and Tony were amazing. The salesperson was rude and acted like she was doing everyone a favor for being there. I did have a great experience buying there before, t amazing. The salesperson was rude and acted like she was doing everyone a favor for being there. I did have a great experience buying there before, that’s why I came back. More

by Lopes

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Dean Textor, Yvette Rivera-Coates , Tony Clemens

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Jul 10, 2025 -

Honda of Toms River responded

Thank you for your feedback. We appreciate your kind words about Adel and Tony at Honda of Toms River. It's great to hear you had another positive experience with them. However, we understand your concerns regarding the salesperson's attitude and will address this to ensure a better experience in the future. Your feedback is invaluable to us. Please feel free to reach out if you have any further thoughts. Sincerely, The Honda of Toms River Team

July 09, 2025

Dealership Rating

Employee Rating

The salesperson Yvette was horrible, but the manager Tony and the finance guy Adel were amazing. It’s my second purchase from this dealer and I am very pleased with the service, not the salesperson. and the finance guy Adel were amazing. It’s my second purchase from this dealer and I am very pleased with the service, not the salesperson. More

by Lopes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Dean Textor, Yvette Rivera-Coates , Tony Clemens

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Jul 10, 2025 -

Honda of Toms River responded

Thank you for your feedback, Lopes! We appreciate your honesty and are glad to hear that you were pleased with the service provided by our manager Tony and finance team member Adel. Your experience is important to us, and we understand that not every interaction meets expectations. If you have any further concerns or need assistance, please feel free to reach out to Honda of Toms River. We look forward to serving you again! Sincerely, The Honda of Toms River Team

July 05, 2025

Dealership Rating

Employee Rating

Honda of Tom's river is always Professional, knowledgeable, efficient and friendly. We will definitely Continue using them! knowledgeable, efficient and friendly. We will definitely Continue using them! More

by ELLIEMAY71063

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 05, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Ellie! We're thrilled to hear that you find Honda of Toms River professional, knowledgeable, efficient, and friendly. We truly appreciate your continued support and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

July 05, 2025

Dealership Rating

Employee Rating

Availability of appointments made getting the work done easy. Service department is professional and friendly. Team Honda ! easy. Service department is professional and friendly. Team Honda ! More

by rsnj.handyman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 05, 2025 -

Honda of Toms River responded

Thank you for your kind review! We’re thrilled to hear that you found the availability of appointments convenient and our service department to be professional and friendly. At Honda of Toms River, we strive to provide the best experience possible. We hope to see you again soon! Sincerely, The Honda of Toms River Team

July 05, 2025

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Employee Rating

It was professional from the time I pulled up to check in to the time I left to the time I left More

by RRYAN7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Honda of Toms River was professional from start to finish. We appreciate you taking the time to share your thoughts. Please come back and see us again! Sincerely, The Honda of Toms River Team

July 04, 2025

Dealership Rating

Employee Rating

Expensive cost for repair. Did not tell you had to pay Xtra for credit card. Have 3 Honda CRVs in family. WOULD NOT USE THAT DEALER AGAIN! Did not tell you had to pay Xtra for credit card. Have 3 Honda CRVs in family. WOULD NOT USE THAT DEALER AGAIN! More

by GEOPETE7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dean Textor, Anthony Katawick

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Jul 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

July 03, 2025

Dealership Rating

Employee Rating

I was called for free review. Each time such calls are made a high estimate is presented. Very unhappy with service. Will find another dealership for help. Each time such calls are made a high estimate is presented. Very unhappy with service. Will find another dealership for help. More

by PATELRASHMI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jul 05, 2025 -

Honda of Toms River responded

July 01, 2025

Dealership Rating

Employee Rating

I have never been happier with the service I've received from this dealership! Everything was explained to me if they found something else with my car they let me know. It was my decision on whether or not from this dealership! Everything was explained to me if they found something else with my car they let me know. It was my decision on whether or not I could get it done. They told me what was priority and what could wait. I didn't feel like an outsider and there were no surprises. I am very happy with the service that was received. I will be a continued client and their customer service is absolutely impeccable. Everyone is so very nice. Thanks for all the help, it really is appreciated More

by RTTIXX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the service you received at Honda of Toms River. It’s great to hear that you felt informed and valued throughout the process. Our team makes it a priority to ensure a transparent and friendly experience for every customer. We look forward to seeing you again and assisting you with your future vehicle needs! Thank you for choosing us! Sincerely, The Honda of Toms River Team

June 29, 2025

Dealership Rating

Employee Rating

Love the service always great! Always bring our cats in always nice and professional. Thank you Always bring our cats in always nice and professional. Thank you More

by REBACCAMCD22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Dean Magnavita, Tom Scelfo

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Jun 29, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Rebecca! We're delighted to hear that you always enjoy our service at Honda of Toms River. We appreciate your kind words about our team's professionalism, and we look forward to welcoming you and your cats back soon! Sincerely, The Honda of Toms River Team

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