Mike Cooper
Mike Cooper at Bredemann Toyota

Mike Cooper | Page 3

Service Manager

Bredemann Toyota

1301 W Dempster St
Park Ridge, IL 60068

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2.3
63 Reviews
2.3

63 Reviews

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63 Reviews of Mike Cooper

October 19, 2021

Dealership Rating
Employee Rating

They were amazing mr Jerry Giec was so good helping me out , thank you for you honesty Jerry and showing me all the cool features in my brand new Toyota. I will recommend you to everyone More

by Wojtek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnie Rowen , Jerry Giec

Oct 19, 2021

Wojtek responded

They were amazing mr Jerry Giec was so good helping me out , thank you for you honesty Jerry and showing me all the cool features in my brand new Toyota. I will recommend you to everyone

October 14, 2021

Dealership Rating
Employee Rating

I have always had great experiences at Bredemann Toyota... From test driving and buying a car ,This is my second vehicle purchase from Jerry Giec and I have no plans of going anywhere else. More

by Szwajcar177
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnie Rowen , Jerry Giec

Oct 19, 2021

Bredemann Toyota responded

We are so happy to hear your feedback. Thank you for your business and your loyalty. If there is anything we can do for you, please give us a call!

Oct 14, 2021

Szwajcar177 responded

I have always had great experiences at Bredemann Toyota... From test driving and buying a car ,This is my second vehicle purchase from Jerry Giec and I have no plans of going anywhere else.

October 10, 2021

Dealership Rating
Employee Rating

I have bought several cars at Bredemann Toyota and have always had every service done at the dealership. Jerry Giec has always been my sales rep. I recommend their service highly. Always thorough and neve More

by Cknopf21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Giec

Oct 19, 2021

Bredemann Toyota responded

Thank you for your business and your nice review! We are grateful for your loyalty! Please let us know if there is anything we can do for you!

October 09, 2021

Dealership Rating
Employee Rating

I’m glad that I chose Bredemann Toyota! I was shopping for a car for about a month. I walked away from multiple dealerships because of salesmen not listening to what I wanted and just trying to make a sal More

by Zaleska82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Giec

Oct 19, 2021

Bredemann Toyota responded

We are grateful for your business and are so happy to hear your feedback. Please let us know if there is anything else we can do for you!

September 23, 2021

Dealership Rating
Employee Rating

Service advisor Andy Maravola was more interesting socializing with cashiers (I interrupted 3 times) than listening to the customer issues, vehicle driving in dust conditions and according to the toyo More

by walleyekiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Maravola

Oct 02, 2021

Bredemann Toyota responded

We apologize for your frustration - we are only following Toyota's policy and suggested maintenance. The Toyotacare policy covers normal operating conditions which is a rotation every 5000 miles or 6 months (whichever comes first), and an oil change and rotation every 10,000 miles or 12 months (whichever comes first) for vehicles requiring synthetic oil. After the Toyotacare free maintenance policy expires after 2 years/25,000 miles, it is still only a rotation every 5000 miles/6 months and an oil change and rotation every 10,000 miles/12 months. If you want your oil changed more frequently than required we can do that but it is not covered under Toyotacare. We apologize for your frustration, and were only trying to save you from spending money on unnecessary services.

May 28, 2021

Dealership Rating
Employee Rating

Service Department is awful starting with service manager Mike Cooper and service consultant Andy Maravola. They lack customer skills , very dismissive of customer concerns and time. More

by Juanymechi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Maravola

March 31, 2021

Dealership Rating
Employee Rating

Mike Schneider of Bredemann Toyota and the entire service department are exemplary. Trust no one else. In a world full of less than stellar people, Mike and his team are pure gold. My Toyota Prius 2015 ha More

by Young Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Schneider

October 08, 2020

Dealership Rating
Employee Rating

Purchase car from Jerry Giec very positive experience got a nice Toyota CHR and silver so finally my dream come true we like to no pressure buying experience .We also know Mike from service Awesome guy! More

by samanthalluch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnie Rowen , Jerry Giec

September 23, 2020

Dealership Rating
Employee Rating

We purchased a car from Jerry Giec.I should say this is the third car we’ve got this from dealership and the sales man it’s outstanding every time we have a good deal honest upfront price and great service More

by emilcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Giec

September 21, 2020

Dealership Rating
Employee Rating

This guy is very unprofessional. I spoke to him on the phone for a few minutes and he is very condescending. I never dealt with a manager where I had to work around his schedule. More

by SAS
Customer Service
Friendliness
Recommend Dealer
No
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