Mike Cooper | Page 6

The Best It's quite simple, I have purchased 8 vehicles from the great Bredemann Toyota because they have the best Sales, Management and Service. End of story. It's quite simple, I have purchased 8 vehicles from the great Bredemann Toyota because they have the best Sales, Management and Service. End of story. More

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Charlie Schiller is a wonderful individual ready to help customers for successful completion of sale. My first experience with Charlie goes back to 2010 when he went is a wonderful individual ready to help customers for successful completion of sale. My first experience with Charlie goes back to 2010 when he went an extra mile to fix a problem with license plate change. This time, he communicated with me and went over all the options available whether about the model of the car or the financing matters. I am very satisfied with 2014 deal to buy a brand new Toyota RAV4. More

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I have been a loyal customer of Bredemann Service for over 7 years but the past 2 years have not met my expectations. All started with two recalls, one on my Rav4 and another big one on my 2000 Tundra. i over 7 years but the past 2 years have not met my expectations. All started with two recalls, one on my Rav4 and another big one on my 2000 Tundra. it took two inspections to determine that each vehicle had recall issue based on the recall notice, very odd. Then the Tundra recall resulted in the need for a frame replacement. A quoted 4-6 week job took over 12 weeks. During which I had to ask for a new tech representative because the one I was assigned would not call me back or give me updates during the delayed process and repeatedly gave me bad information. Then once the frame arrived, it took only two days to swap it out, thhis makes me uneasy. After which I have had multiple complications with the truck, some of which Bredemann toook care of but they have been ongoing since and fail to get repaired lasting longer than a year. A customer should not have to expect to repair the same thing a year later, even on an older vehicle. Recenly they missed this simplest item, an brake light out, and proceeded to tell me that it was working when they inpsected it, simply untrue. On multiple occasions they have failed to complete work as promised and offer no eplanation or apologies for the mistakes and inconveniences. I still have a loud knocking noise under the truck when making sharp turns as a result of the frame replacement that has never been diagnosed. Very disappointed in Bredemann and Toyota as a whole. More

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My Camry was having oil usage issues. After I followed the protocol of testing the oil consumption for a few months -Shawn assisted and went out of his way to get the issue resolved. My car was at the en the protocol of testing the oil consumption for a few months -Shawn assisted and went out of his way to get the issue resolved. My car was at the end of its warranty. With the help of his manager, Mike Cooper-the engine was taken apart and the issue resolved with a 1 year warranty. Both Shawn and Mike restored my trust in Bredemann Toyota--I will be a return customer ---and tell my friends. More

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I have been a customer at Bredemann's for about 13 years. I have leased and purchased Toyota's from Bredemann's and have always been satifisfied. I have also always had my cars serviced at Bredemann years. I have leased and purchased Toyota's from Bredemann's and have always been satifisfied. I have also always had my cars serviced at Bredemann's and have always been satisified in that department also. I find their service department to be friendly and ready to answer any questions. The quality of service done on my vehicles has always been exemplary and I would recommend Bredemann's to my friends and family. More

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Have used the Bredemann Service Team for my Toyota Highlander for the past 5 years and they have been outstanding......very pleased with their service. Recently purchased a Pre-Owned Highlander and Highlander for the past 5 years and they have been outstanding......very pleased with their service. Recently purchased a Pre-Owned Highlander and worked with Frank Lisckovec and Jesus Padin who were terrific. Great car and felt very satisfied with the service provided by these quality folks. More

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