Mike Cross | Page 9

Everyone was very nice and pleasant and worked hard to get me in my new car. I am extremely happy with the service I received and will recommend Bill Byrd Kia to anyone needing a vehicle! get me in my new car. I am extremely happy with the service I received and will recommend Bill Byrd Kia to anyone needing a vehicle! More

by anitamays41 Verified Customer Verified Customer

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Mike Cross sat me down and discussed everything about our needs and pricing. He had several suggestions. We ended up with everything we needed and a 2023 Forte LSX at a price everyone was happy with. needs and pricing. He had several suggestions. We ended up with everything we needed and a 2023 Forte LSX at a price everyone was happy with. More

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Every time I take my vehicle in for an oil change it takes hours to get it done. The last several times I have taken my vehicle there a couple of days later I end up having additional problems with my v takes hours to get it done. The last several times I have taken my vehicle there a couple of days later I end up having additional problems with my vehicle, in which I have to turn around and take it right back to have it fixed. They are always trying to say there is something new wrong with my vehicle every time I take it in to them. They told me several months ago that I needed new tires. Now they have switched over to a new computer system and they are telling me that I do not need new tires. My check engine light and air bag lights have been going off and on for almost a year now and when I called to asked them if they could check the check engine light, they advised me that it would be about 3 months before they could look at it. The airbag light was on the last time they serviced it, and nobody said anything to me about it when they returned the vehicle. Hopefully you will not have to deal with the male that stand/sits behind the counter at the service department he is not friendly or helpful. There is a female that sits to the left of him, and she is great. When I have received my vehicle back from them servicing it they may or may not vacuum it and if they do vacuum it usually it's only the driver's floorboard. If I lived closer to a different KIA dealer, I would be willing to try a different dealer for services. More

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People should take a few mins and do a search on the Salesperson they're dealing with on a car. Mike Cross openly shared his racist thoughts and solutions for those that disagree to leave America on his Salesperson they're dealing with on a car. Mike Cross openly shared his racist thoughts and solutions for those that disagree to leave America on his Fb page. It shows how dirty some salespeople can be. His post is public so check it out before doing business with him!!! More

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This was a chance stop wasn’t actually planning on buying I was just “looking”. Mike Cross met me right off and was very informative and listened to what I was looking for and what my budget was. I ended up I was just “looking”. Mike Cross met me right off and was very informative and listened to what I was looking for and what my budget was. I ended up getting a car and was very pleased 😊. Everyone was extremely helpful and friendly not the usual pressure sales. 👍👍👍👍 More

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The whole family is happy. I googled Kia Dealerships in my local area. I saw Bill Byrd Kia and decided to give them a call. Why? God was telling me this will be the best choice I googled Kia Dealerships in my local area. I saw Bill Byrd Kia and decided to give them a call. Why? God was telling me this will be the best choice for you and your family. Me and Mike Cross have been communicating back and forth for almost a week, while I was still trying to decide between a Soul, Sportage, and Sorento. Also trying to convince my dad to sign with me. I finally convinced my dad to sign with me. So on Tuesday Sept. 24th ,2019 me and my dad drove from F.W.B to P.C. to talk/work things over with Mike and his amazing team. Mike and his amazing team knew the trick. Mike had me and my father test drive the Sportage, after the test drive we both feel in love. We go back inside and do some more talking. Next, thing you know friendships were formed and I am driving home in a CPO Sportage. If you want a true and genuine CPO go to Bill Byrd Kia in P.C. They are are simply amazing. More

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Bad experience Bought Car 1st of Aug but 12th it had broke down with recall part going on I trusted dealership to protect and provide proper maintenance on used cars Bought Car 1st of Aug but 12th it had broke down with recall part going on I trusted dealership to protect and provide proper maintenance on used cars which this shows they do not will never use them again More

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